Kelvin Lau, Author at SiteGiant https://sitegiant.ph/blog/author/kelvin-lau/ #1 Multichannel Solution to Automate and Simplify your Shopee & Lazada Store Management Tue, 14 Apr 2026 05:46:50 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 https://sitegiant.ph/wp-content/uploads/2020/10/sitegiant_favicon-2025-150x150.png Kelvin Lau, Author at SiteGiant https://sitegiant.ph/blog/author/kelvin-lau/ 32 32 March 2026: New Features and Enhancement Updates https://sitegiant.ph/blog/march-2026-new-features-and-enhancement-updates/ Tue, 14 Apr 2026 02:27:27 +0000 https://sitegiant.ph/?p=71824 As we enter March 2026, we’re highlighting the key system updates released in February to help businesses stay competitive in the fast-moving eCommerce landscape. These improvements focus on giving teams greater operational control while delivering a smoother experience for customers.

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As we enter April 2026, we are highlighting the high-impact system updates deployed in March, designed to keep you ahead of the rapidly evolving eCommerce landscape. These enhancements prioritize two core pillars: absolute operational autonomy for your internal teams and a seamless, frictionless journey for your customers. By optimizing daily workflows and expanding backend flexibility, these tools empower you to maximize efficiency and scale with ease.

Let’s take a look at what’s new and how these improvements can support your business growth in 2026.

Feature Enhancement You Shouldn’t Miss

1. [App] Enhanced Affiliate Program Summary Dashboard and Transaction Tracking

Running an affiliate program to boost sales? Good news.
We have enhanced the Affiliate Program to provide both merchants and partners with granular transparency into earnings and payout tracking. These enhancements help you to easily monitor commissions and sales generated through affiliates, making commission tracking easier.
a) New Affiliate Summary Dashboard
 
The new Affiliate Summary Dashboard provides a clearer overview of affiliate performance, making it easier to monitor commissions and sales generated through affiliates.
From merchant perspective:
From affiliate perspective:
b) Improved Transaction Tracking
Transaction History is now separated into Transaction and Payout tabs to make commission tracking clearer.
 
From merchant perspective:
From affiliate perspective:

2. [App] Automated Tax Sync: QuickBooks

Manually keying in sales channel tax is inefficient and error-prone—it can lead to overstated revenue and even audit penalties. We hear you. Check out the enhancement of automated tax reconciliation for Quickbooks.
*Note: This is an Add-On App
 
a) You can now designate specific sales channels as tax-inclusive, ensuring that all synced orders are automatically reconciled with the correct tax treatment. This update eliminates manual adjustments and ensures total financial accuracy across your multi-channel ecosystem.
b) With our newly added Status column in Shipping Matching, you can now toggle the QuickBooks sync for specific sales channels on or off. This added flexibility makes it easier than ever to match your shipping data to your accounting needs without manual work.

3. [App] Shopping App Enhancement - Added Xiaohongshu social widget & product image enhancement

Check out the latest enhancements for the Shopping App
*Note:
i. Only available for OMO Business Plan and above
ii. Please be reminded to update to the latest version (v1.0.92)
 
a) Xiaohongshu Social Widgets
Xiaohongshu is now available on the Social Widgets dock, facilitating a seamless transition from your Shopping App to your brand’s social profile. This strategic addition amplifies your cross-platform presence and fosters deeper customer engagement.
Learn more about How To Add Social Widgets To Your Webstore.
b) Product Image Enhancement
We’ve improved how product images are displayed to create a smoother shopping experience.
 
(i) Zoom In on Product Images
Customers can now click on product images to zoom in for a clearer view.
 
(ii) Swipe Between Images
Easily swipe left or right to browse through multiple product images.
(iii) Clickable Cart Images
Images in the cart are now clickable, allowing customers to quickly navigate back to the product detail page.

4. [Inventory] Stock Movement Major Upgrade

Easily track stock quantity changes with the improved view
Our Stock Movement feature just got a major upgrade. Now, you can track and review inventory in multiple languages, tailored to your account settings. Paired with a cleaner, modernized interface, managing your stock is faster and more convenient than ever. Get the visibility you need, exactly how you want to see it.

5. [Customer] Advanced Customer Tracking

Are you having trouble tracking customer loyalty points and managing customer details to boost loyalty? We’ve introduced several enhancements in customer management, allowing you to identify customers through their Membership ID and track loyalty points that are about to expire.
 
a) Membership ID Visibility
Membership ID is now available in both the Basic Info and Loyalty Points export file, making it easier to identify and track customers.
*Note: Only available for OMO Pro plan and above
 
Batch Edit:
Loyalty Points:
b) Points Expiry Filter
You can now filter customers whose loyalty points are expiring within the next 30, 60 or 90 days. This helps you take action before points expire and improves customer retention.
*Note: Only available for OMO Essential plan and above
c) Auto Uppercase for Customer Signup
When customers sign up on your webstore, fields like First Name, Last Name, Company Name, Address and Customer Attributes can automatically be converted to uppercase. This ensures your customer data stays neat and organized with consistent data formatting.

6. [Marketplace] Customize Your Shopee Rating

Looking to boost trust on your webstore? Now you can sync your Shopee reviews by rating to your webstore. Take control of your Shopee reviews like never before!
 
a) Sync Review by Rating
We’ve added a brand-new Sync Review by Rating setting, so you can decide which Shopee review ratings to pull and sync back into your system. All rating levels are enabled by default. Keep in mind, this filter applies only to reviews pulled from the next sync onward.
b) New Filter UI
Experience an enhanced Filter UI for improved usability.
Check out these new features in SiteGiant today, and stay tuned for more updates.

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]]> February 2026: New Features and Enhancement Updates https://sitegiant.ph/blog/february-2026-new-features-and-enhancement-updates/ Thu, 12 Mar 2026 09:54:17 +0000 https://sitegiant.ph/?p=71198 As we enter March 2026, we’re highlighting the key system updates released in February to help businesses stay competitive in the fast-moving eCommerce landscape. These improvements focus on giving teams greater operational control while delivering a smoother experience for customers.

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As we step into March 2026, we’re recapping the powerful system updates launched in February to help you outpace the fast-moving eCommerce market. These enhancements were built with two goals in mind: total operational control for your team and a frictionless experience for your customers. From streamlined daily workflows to increased backend flexibility, these updates empower you to work smarter, not harder.

Let’s take a look at what’s new and how these improvements can support your business growth in 2026.

What's New in February 2026?

1. [Inventory] Now You Can Update Rack Capacity

Maximize your warehouse with new rack capacity support
 
To help you master space optimization in 2026, we’ve introduced Rack Capacity in CBM (Cubic Meters).
Remark:
(i) The system automatically calculates Occupied Volume based on the total of each Item Volume x Quantity.
 
*Note: Kindly update the dimensions of all inventory items to ensure the Occupied Volume can be calculated accurately.
 
(ii) Get rack recommendations when assigning new racks to your inventory items
(iii) The system will provide rack recommendations during Stock Adjustment, Stock In and External Stock Transfer to ensure better space utilization and more organized storage.
 
*Note: Rack recommendations are available for Stock In (P.O.) and External Stock Transfer in the latest version of SiteGiant ONE App v2.2.86.

2. [Inventory] Item Vendor Management for Supplier SKU

Stay organized with vendor-specific item details for smoother purchasing
 
You can now link each inventory item to multiple vendors, making it easier to manage their supplier SKUs and costs in one place.
 
When creating purchase orders, items will automatically follow the preset vendor details, thus minimizing manual edits and improving accuracy.
Remark:
(i) The new Item Vendor Assignment Excel makes it easy to bulk assign multiple vendor details, saving time when managing large inventories.
(ii) A new Filter By Vendor option has also been added for you to export each type of Excel file based on the item vendor.

Feature Enhancement You Shouldn’t Miss

1. [Order Processing] Speeding Up Your Order Processing

When orders start rolling in, the priority is to keep your order processing fast and efficient. As so, we’ve introduced several new enhancements to speed up your overall order processing workflow.
a) “Delivery Option Filter” is now supported by TikTok Orders 
 
We’re making it easier to manage your TikTok orders with improved filtering options, so you can quickly find and process orders based on delivery preferences.
b) “Ship By Date” is now supported by Webstore and others
 
If the Order Delivery Date App is enabled, the Ship By Date will align with the selected delivery date, ensuring your fulfillment schedule supports the promised delivery timeline.

2. [Webcam ParcelGuard] Webcam ParcelGuard Tracking Visibility Upgraded

Camera feed preview settings are now available on Webcam ParcelGuard to enhance tracking visibility and operational transparency.
Order Fulfillment Assistant Preview:

3. [Webstore] Customize Your Headline Rotator

Make your Headline shine with different Text Types and Transition Speeds
 
Easily create dynamic and eye-catching headlines for your store! Customize your headlines with single or multiple text types, choose from a variety of fonts, and control transition speeds to make your promotions stand out.
Check out these new features in SiteGiant today, and stay tuned for more updates.

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