Yousef Hekma, Author at SiteGiant

April 2026: New Features and Enhancement Updates

Yousef Hekma — Tue, 19 May 2026 07:29:15 +0000

As we step into May 2026, we’re excited to introduce the latest feature enhancements and operational improvements launched throughout April 2026. This month’s updates are designed to help merchants sell smarter across every channel by improving retail operations, streamlining workflows, and enhancing customer engagement across online and offline touchpoints.

From smarter membership management and enhanced POS capabilities to social commerce improvements and marketplace optimization, these updates are built to support growing businesses in delivering smoother shopping experiences while operating more efficiently.

Let’s take a look at what’s new this month.

What’s New in April 2026?

1. [POS] Instant Return, Exchange & Refund Handling with SiteGiant POS Order Return

Managing product returns is now faster and more flexible with the new SiteGiant POS Order Return feature.

Merchants can now instantly process returns, exchanges, and refunds directly at the retail counter, helping improve customer service while simplifying daily retail operations.

Key Highlights:

Process returns in just a few clicks
Decide whether returned items should be restocked
Add exchange items during the return process
Automatically generate refund summaries
Improve inventory accuracy during return handling

This enhancement helps reduce operational errors while delivering a smoother retail experience for both staff and customers.

2. [Customer] Smarter Membership Management with the New Member List

Managing memberships is now easier with the introduction of the new Member List page.

You can now instantly view customers with active memberships in a dedicated and organized interface without manually filtering through the full customer list.

Additional Enhancements:

Control column visibility
Drag & drop column arrangement
Pin important columns
Reset layouts anytime

These enhancement helps merchants:

Manage members more efficiently
Improve visibility across membership data
Deliver better customer experiences
Save time during daily operations

Feature Enhancements You Need to Check Out

1. [POS] Powerful New Enhancements for SiteGiant POS

We’ve introduced several new enhancements across SiteGiant POS to improve product management and retail workflows.

a) Expandable Product Variants

Product variants are now expandable, allowing merchants to quickly review pricing and stock availability for each variant.

b) Variant Sequence Sorting

Variants can now be sorted by sequence to maintain consistent product display order across the POS App and product detail pages.

c) Independent Image Management

Main product images and variant images can now be managed separately, providing greater flexibility for product presentation.

d) Weight & Dimension Support

Weight and dimension fields are now supported for products with or without variants to improve fulfillment accuracy.

e) Welcome Vouchers

Welcome Vouchers are now supported in SiteGiant POS, helping merchants attract first-time retail customers and encourage purchases.

2. [Marketplace] TikTok Pre-Order Support for Better Demand Management

TikTok merchants can now enable pre-order functionality for products, allowing greater flexibility in managing inventory and customer demand.

Merchants can now:

Set pre-order periods from 3 to 90 days
Capture sales before stock arrives
Better manage product launches and high-demand items
Improve inventory planning

This enhancement is especially useful for:

Fashion launches
Seasonal campaigns
Limited edition products
Trending items

3. [Marketplace] Prevent Listing Errors with Lazada Listing Enhancements

Managing Lazada product listings is now easier and more accurate. The latest Lazada Listing enhancement helps merchants detect missing mandatory variant information before saving products, reducing listing submission errors and improving listing accuracy.

The system now:

Detects missing mandatory variant information
Provides clearer reminders before saving
Improves listing completeness
Helps reduce listing issues caused by category rule updates

This enhancement is especially helpful for merchants managing large product catalogs across multiple categories.

4. [Webstore] Bring More Engaging Instagram Content to Your Webstore

Instagram Feed helps merchants showcase their latest Instagram content directly on their webstore, creating a more dynamic and connected shopping experience for customers.

With the latest enhancement, Instagram Feed now supports video media types in addition to static image posts. This allows merchants to create a more interactive storefront experience while showcasing campaigns, product highlights, and brand content more effectively.

Merchants can now:

Display Instagram video content directly on their webstore
Create a more engaging storefront browsing experience
Showcase campaigns and product highlights more dynamically
Strengthen brand presence through social content integration

This enhancement helps businesses better connect social content with their webstore experience, encouraging stronger customer engagement and brand interaction.

5. [Order Processing] More Flexible Shipment Scheduling with Auto Arrange Shipment Timeslots

We’ve added new scheduling timeslots to Auto Arrange Shipment settings, giving merchants more flexibility when planning daily shipment operations.

With additional scheduling windows now available, businesses can better organize fulfillment workflows, improve processing efficiency, and manage shipment arrangements more smoothly throughout the day.

This enhancement helps merchants streamline operational planning while maintaining a more consistent fulfillment process.

6. [Settings] Multi-language Excel Import & Export

Managing operational data across multilingual teams is now more convenient with the new Excel Import & Export Language enhancement.

Merchants can now import and export Excel files in:

English
Simplified Chinese
Traditional Chinese
Thai

This enhancement applies across multiple operational modules including:

Products
Inventory
Purchase Orders
Stock Transfer
Customer Return & Refund

This helps improve workflow efficiency for businesses operating across different regions and languages.

Additional Workflow & Operational Enhancements

We’ve also introduced several smaller enhancements to improve operational flexibility and workflow efficiency.

Checkout Settings

Merchants can now customize billing address fields during checkout for better control over customer information collection.

Invoice Template

Invoice templates now support sequential item numbering for improved readability and document organization.

April’s latest feature enhancements reflect our continued commitment to helping merchants simplify operations, strengthen customer engagement, and scale more efficiently in an increasingly connected commerce landscape.

Stay tuned for more innovations as SiteGiant continues to empower businesses with smarter omnichannel solutions.

The post April 2026: New Features and Enhancement Updates appeared first on SiteGiant.

Manjaru Outdoors – “A Game Changer for Our Manual eCommerce Workflow” with SiteGiant ERP

Yousef Hekma — Thu, 19 Mar 2026 02:54:44 +0000

Manjaru Outdoors Inc. is an e-commerce business in the Philippines that sells outdoor and lifestyle products through multiple online marketplaces. As the company expanded its presence across platforms such as Shopee, Lazada, and TikTok Shop, managing operations across different seller centers became increasingly challenging.

Before adopting SiteGiant ERP, the team handled each platform separately. Inventory updates, order processing, and product uploads were all managed manually through individual marketplace dashboards. As sales volume increased, this workflow required significant time and manpower to maintain.

To streamline their operations and improve efficiency, Manjaru Outdoors implemented SiteGiant ERP, allowing them to centralize their e-commerce processes into one system.

What challenges did Manjaru Outdoors face before using SiteGiant?

Before implementing SiteGiant ERP, Manjaru Outdoors managed their Shopee, Lazada, and TikTok Shop stores directly from each platform’s seller center.

This meant the team had to monitor inventory, upload products, and process orders separately on each marketplace. As a result, operational tasks such as stock updates and order fulfillment took longer and required additional manpower.

“Before using the SiteGiant system, we spent countless hours managing our stock inventory, and we needed a lot of manpower to handle order fulfillment tasks such as picking and packing.”

Managing multiple marketplaces independently also increased the risk of stock discrepancies and made it harder to maintain accurate inventory levels across channels.

How did SiteGiant help streamline their operations?

After adopting SiteGiant ERP, Manjaru Outdoors was able to consolidate their multichannel operations into one centralized platform.

The system enabled them to manage inventory, orders, product listings, and fulfillment processes across multiple marketplaces without switching between seller centers.

1. Faster Product Listing with Copy Listing Feature

Launching products across multiple marketplaces previously required manual listing on each platform.

With SiteGiant’s Product Copy Listing feature, the team can upload a product on Shopee and easily duplicate the listing to other platforms such as Lazada with just a few clicks.

“Whenever I have new products, I can easily upload it on Shopee and then sync it back to SiteGiant. After that, I can duplicate the products to other channels such as Lazada with just a few clicks.”

This significantly reduces the time required to launch products across multiple channels.

2. Centralized Inventory Across Marketplaces

One of the most valuable improvements for Manjaru Outdoors is centralized inventory management.

With SiteGiant ERP, inventory across Shopee, Lazada, and TikTok Shop is synchronized within one system, helping the team avoid overselling or underselling products.

“SiteGiant helps centralize our inventory across all the marketplaces. As a result, we no longer face issues with overselling and underselling.”

Having a single source of truth for inventory also improves visibility and operational control.

3. Improved Picking and Packing Efficiency

Order fulfillment also became more efficient after implementing SiteGiant ERP.

The system’s Scan and Pack feature helps warehouse staff locate the correct items and ensure orders are packed accurately before shipping.

“SiteGiant provides features that help our staff know exactly where to pick the items and ensure they pack them correctly using the scan and pack feature.”

This helps reduce packing errors and improves the efficiency of the fulfillment process.

4. Unified Customer Communication with Multichat

Handling customer inquiries across multiple marketplaces can be challenging when each platform has its own messaging system.

With SiteGiant’s Multichat feature, the Manjaru Outdoors team can view and respond to customer inquiries from multiple platforms within one interface.

“Before, we used per-platform chat, but when we use the multichat in SiteGiant, it is much easier to check all the customer inquiries across all the platforms.”

This simplifies communication management and improves response efficiency.

5. Data Insights for Better Planning

Access to centralized reporting and analytics has also improved business decision-making.

With SiteGiant ERP, Manjaru Outdoors can review sales and inventory reports that support planning activities such as restocking and promotional campaigns.

“The sales and inventory reports are another key area that we value most, as we rely on those important data to take further action in our planning.”

These insights help the team monitor performance and make more informed operational decisions.

6. Building a Webstore with Integrated Payments and Logistics

In addition to managing marketplaces, Manjaru Outdoors is currently building their own webstore using SiteGiant’s built-in website builder.

The platform allows businesses to create a webstore using a drag-and-drop interface without requiring coding knowledge.

“SiteGiant ERP also comes with a built-in webstore which is user friendly whereby no coding is needed and you can just drag and drop the design.”

The system also integrates with payment gateways and logistics providers such as:

Dragonpay
HitPay
NinjaVan
Lalamove
J&T

This allows businesses to manage online orders and deliveries more efficiently from one platform.

The Result: A More Efficient E-Commerce Operation

After implementing SiteGiant ERP, Manjaru Outdoors significantly improved the efficiency of their e-commerce operations.

Key improvements include:

5× improvement in operational productivity
Centralized inventory management across multiple marketplaces
Reduced manpower required for manual inventory control
Faster product listing across sales channels
More efficient picking and packing processes
Easier management of customer inquiries across platforms

“It’s game-changing for us. Our e-commerce operation productivity has improved by 5×.”

With these improvements, Manjaru Outdoors can focus more on growing their business while managing operations more efficiently.

Conclusion

Manjaru Outdoors’ experience shows how businesses managing multiple marketplaces can benefit from a centralized e-commerce management system.

By implementing SiteGiant ERP, the company transformed its manual workflows into a streamlined operation that integrates inventory management, product listings, order fulfillment, customer communication, and reporting.

“SiteGiant has helped us streamline our business process, and I believe they can help you too.”

For SMEs managing Shopee, Lazada, TikTok Shop, and other sales channels, SiteGiant ERP offers a practical solution to simplify operations, improve efficiency, and support business growth.

If your business is still managing each platform manually, it may be time to streamline your workflow with SiteGiant ERP. Contact us now!

The post Manjaru Outdoors – “A Game Changer for Our Manual eCommerce Workflow” with SiteGiant ERP appeared first on SiteGiant.

Euro Rich – From Manual Chaos to Unified Control with SiteGiant ERP

Yousef Hekma — Thu, 26 Feb 2026 07:41:25 +0000

Euro Rich is a European food distributor in the Philippines, founded in 2015. For nearly a decade, the company has specialised in importing and distributing European food essentials such as pasta, olive oils, and truffles.

Originally focused on food service clients, Euro Rich expanded into retail and e-commerce during the pandemic. Today, customers can shop through their website at https://eurorich.ph as well as Shopee, Lazada, and TikTok Shop.

As the business grew across multiple sales channels, operational complexity increased. Managing inventory, orders, and reporting across platforms became increasingly time consuming.

What challenges did Euro Rich face before using SiteGiant?

Before implementing SiteGiant ERP, Euro Rich managed each marketplace separately.

“Before implementing SiteGiant in our online operations, we had to manually manage our Shopee, Lazada, and TikTok inventories and orders. There was no centralized dashboard to instantly view marketplace inventories, orders, and sales figures.”

This manual workflow added extra time to daily order processing and limited visibility across channels. Without centralized control, forecasting and campaign planning were also more difficult.

How did SiteGiant help unify their operations?

After adopting SiteGiant ERP, Euro Rich was able to consolidate their multichannel operations into one unified system.

1. Centralized Inventory and Order Management

SiteGiant ERP enabled Euro Rich to unify inventory and orders from Shopee, Lazada, TikTok Shop, and their website into one dashboard.

“They were able to help us unify all our online data, such as inventory and orders, within their system.”

With centralized visibility, the team can instantly monitor stock levels, order status, and sales performance without switching between platforms.

2. Open API Integration with Their Internal ERP

A major priority for Euro Rich was connecting marketplace data directly into their internal ERP system.

“With their open API, we are able to streamline all of this data into our ERP, which is our ultimate goal to ensure smoother and more efficient operations.”

This integration reduces manual data handling, improves accuracy, and supports long-term operational scalability.

Throughout the development process, SiteGiant’s programmers guided the team to ensure proper implementation.

3. Campaign Stock Reservation and Fulfillment Efficiency

Managing promotional campaigns without overselling was another key operational challenge.

“We are able to reserve stock for campaign promotions to ensure we have enough inventory for the campaign itself, which prevents us from overselling.”

Euro Rich can now:

Arrange shipments directly through the system
Perform product uploads and stock adjustments centrally
Access consolidated reporting without logging into each marketplace

These improvements save time and reduce manpower requirements.

4. Real-Time Monitoring with SiteGiant One Apps

Operational visibility extends beyond the office with SiteGiant One App.

“I’m very impressed with the SiteGiant One app, which allows me to check our daily, weekly, and monthly sales across all channels. I can also monitor stock levels and fulfillment status at any time.”

This flexibility gives management real time control over business performance.

5. Reporting, Analytics, and Inventory Forecasting

Data driven decision making is critical for a food distribution business.

“SiteGiant’s analytical tools allow us to perform inventory forecasting and review both current and past sales history.”

With access to detailed reports, Euro Rich can:

Plan restocking more accurately
Adjust pricing strategies
Prepare for upcoming campaigns
Reduce excess stock or stockouts

The Result: A More Efficient and Cost-Effective Operation

After implementing SiteGiant ERP, Euro Rich achieved:

Centralized inventory management across Shopee, Lazada, TikTok, and website
Streamlined ERP data integration through open API
Reduced manpower dependency
Faster daily order processing
Improved inventory forecasting and campaign planning
Better visibility through real-time analytics

“This helps the company save costs and is a key priority for every organization. SiteGiant has helped us reduce manpower requirements and save time in our fulfillment processes.”

With this system in place, the business is ready to scale efficiently across all channels.

Conclusion

Euro Rich’s journey reflects how a growing European food distributor can move from fragmented marketplace management to unified operational control.

“My overall impression of SiteGiant is very positive. Their support team is very helpful, and their system has helped us streamline our operational processes.”

For distributors and retailers managing multiple sales channels in the Philippines, SiteGiant ERP provides a centralized and scalable solution to simplify operations, improve visibility, and support sustainable growth.

If your business is managing Shopee, Lazada, TikTok Shop, and website sales separately, it may be time to unify everything under one system with SiteGiant. Contact us now!

The post Euro Rich – From Manual Chaos to Unified Control with SiteGiant ERP appeared first on SiteGiant.

Panthera Moto – Streamlining a Motorcycle Accessories Business with SiteGiant ERP

Yousef Hekma — Fri, 19 Dec 2025 01:46:19 +0000

Panthera Moto is a motorcycle accessories retailer in the Philippines specialising in helmets, motorcycle gear, top boxes, and intercoms. Founded in 2022, the business serves motorcycle riders nationwide through both physical branches and online marketplaces including Shopee, Lazada, and TikTok.

As the business expanded across multiple sales channels, managing inventory, orders, and fulfillment efficiently became critical to daily operations.

What challenges did Panthera Moto face before using SiteGiant?

Before adopting SiteGiant, Panthera Moto relied on manual inventory recording to manage its growing operations.

"Before using SiteGiant, we had to record our inventory manually. Creating purchase orders and fulfilling orders across Shopee, Lazada, and TikTok required extra manpower.”

Managing stock accuracy and daily fulfillment became increasingly challenging, making it difficult to scale the business efficiently.

How did SiteGiant help streamline operations?

Everything changed after implementing SiteGiant ERP.

1. Centralized Order Sync Across Marketplaces

With SiteGiant, all orders from Shopee, Lazada, and TikTok now sync seamlessly into one system.

“All our orders now sync into the system, and we can manage shipments and generate airway bills with just one click. This has greatly reduced our processing time.”

From a single dashboard, the team now handles multichannel sales efficiently, freeing up time for other growth initiatives.

2. Faster and More Accurate Fulfillment with WMS

Panthera Moto also uses SiteGiant WMS to improve fulfillment efficiency.

“We can filter orders by item, location, quantity, and best-selling products. Before packing, we scan each item to ensure accuracy, which prevents mistakes.”

Courier manifests help track parcels daily, making fulfillment reliable and organized.

3. Simplified Purchase Orders and Inventory Updates

SiteGiant’s built-in purchase order module allows the team to generate POs easily by selecting suppliers and required products.

“Once the items arrive, entering received quantities updates inventory automatically across all sales channels. This saves time and ensures consistency online and in-store.”

This unified system eliminates manual stock adjustments and reduces human errors.

4. Clear Payment Reconciliation Across Marketplaces

SiteGiant also provides a payment reconciliation feature that allows easy review of payment details from Shopee, Lazada, and TikTok.

“If any error or overcharge occurs, it’s easy to spot in the system, and we can quickly raise the issue with the marketplace customer service.”

This gives the team full visibility and control over revenue and fees.

The Result: A More Efficient and Scalable Operation

After adopting SiteGiant ERP, Panthera Moto achieved:

Centralized inventory management across all channels
Seamless order syncing from multiple marketplaces
Faster picking, packing, and shipping workflows
Reduced manual work and manpower dependency
Better visibility and control over inventory and payments

“SiteGiant ERP has streamlined our entire operation. It makes managing our online and offline business much easier and more accurate.”

With this system in place, the business is ready to scale efficiently across all channels.

Conclusion

Panthera Moto’s experience highlights how a unified system can simplify complex multichannel operations. By consolidating inventory, orders, fulfillment, and reconciliation into one platform, SiteGiant ERP transformed daily operations into a smoother and more efficient workflow.

“SiteGiant is suitable for businesses of any size, and it comes at an affordable price. We highly recommend it to anyone managing multiple sales channels.”

For businesses managing multiple sales channels and physical branches, SiteGiant offers a practical and scalable solution to stay organized, accurate, and in control.

If you want to scale your business with less stress and better control, SiteGiant is worth a try. Contact us now!

The post Panthera Moto – Streamlining a Motorcycle Accessories Business with SiteGiant ERP appeared first on SiteGiant.

Top 10 Order Management Systems (OMS) in Philippines 2026

Yousef Hekma — Tue, 09 Dec 2025 08:07:23 +0000

For Philippine SMEs, managing orders efficiently across multiple sales channels is one of the biggest challenges in growing an online and offline business. Many sellers face problems such as:

Difficulty consolidating orders from marketplaces, webstores, and offline stores
Errors during packing and shipping due to manual processes
Time-consuming bulk operations like pick lists, label printing, and batch processing
Poor staff performance visibility, making it hard to monitor efficiency
Slow or inconsistent communication with customers, including order confirmations and shipping updates
Handling returns without proper workflow
High labour dependency in fulfilling orders

These challenges often lead to delays, mistakes, and lost revenue — and they grow exponentially as sales volume increases. That’s why it’s important to choose an order management system (OMS) that can simplify your workflow, automate repetitive tasks, and give you full visibility of your orders from receiving to fulfillment.

In this article, we’ll explore what order management is, the three key stages of an effective OMS, review the top 10 order management systems in the Philippines, and show why SiteGiant is an ideal choice for local SMEs looking to save time, reduce errors, and scale their operations confidently.

What is Order Management?

Order management is the process of tracking, organizing, and fulfilling customer orders from the moment they are placed until they are delivered — including any post-sale activities like returns or shipment updates. A complete order management system (OMS) ensures that orders from multiple sales channels are processed efficiently, accurately, and on time.

Unlike manual methods such as spreadsheets or disconnected tools, a modern OMS like SiteGiant order management system centralizes all your sales channels into one platform, making it easier to manage high volumes of orders without mistakes.

Benefits of Effective Order Management:

Prevent errors in packing and shipping: Keep track of all orders in one place to reduce mistakes caused by manual handling.
Save time on bulk operations: Generate pick lists, print labels, and process multiple orders at once instead of handling each order individually.
Consolidate multichannel orders: Manage orders from Shopee, Lazada, TikTok Shop, Shopify, webstores, and offline stores in a single dashboard.
Improve staff productivity: Monitor picking and packing performance to optimize warehouse operations.
Enhance customer satisfaction: Ensure timely delivery and keep customers informed with order confirmations and shipment updates.
Handle returns efficiently: Manage refunds and restocking across multiple channels without disrupting stock accuracy.
Scalability: As your business grows, the system supports high-volume orders and multiple warehouses without adding complexity.

Who Needs Order Management Software?

Any business that sells across multiple channels or fulfills a significant volume of orders will benefit from an OMS. Small and medium-sized enterprises (SMEs) in Philippines that rely on manual processes often face overselling, missed shipments, and time-consuming workflows — all of which can be addressed with an effective order management system.

The Three Key Stages of Order Management?

A complete OMS should cover all three stages — not just order receiving:

Receiving Orders: Collect and consolidate orders from marketplaces, webstores, and offline sales points.
Order Fulfillment (Picking, Packing, and Shipping): Ensure accurate and efficient handling of items, from picking the right products to printing shipping labels and packing correctly.
After Fulfilling Orders (Returns, Notifications, and Shipment Updates): Manage customer communications, track deliveries, handle returns, and maintain proof of shipment to improve customer experience.

Top 10 Order Management Systems in Philippines

1. SiteGiant

Built for Philippine SMEs, SiteGiant Order Management centralizes orders from Shopee, Lazada, TikTok Shop, Shopify, webstores, and offline stores. It includes tools like bulk label printing, picking lists with rack numbers and product photos, and order return management — helping sellers reduce errors, speed up fulfillment, and track staff performance efficiently.

2. Zoho Inventory

Zoho Inventory provides a comprehensive OMS with multichannel order management, bulk fulfillment tools, and warehouse tracking. While it integrates with popular global platforms, local Philippine marketplace support is limited, making it more suitable for SMEs focused on international e-commerce.

3. Katana MRP

Katana is designed for manufacturers and product-based businesses. Its strength lies in batch tracking, production planning, and inventory management, with an integrated order fulfillment system. While powerful for production-oriented workflows, it has fewer features for marketplace-focused sellers in the Philippines.

4. Kibo Commerce

Kibo Commerce offers centralized order management, inventory tracking, and multichannel fulfillment. It supports large-scale operations with advanced reporting and batch processing tools, but it may be more complex for smaller SMEs with simpler fulfillment needs.

5. Linnworks

Linnworks connects orders from multiple online marketplaces, webstores, and offline channels. It supports bulk shipping, pick lists, and return management. While it’s feature-rich, local marketplace integration for Philippines is limited, and additional setup may be required for full functionality.

6. Fynd OMS

Fynd OMS focuses on retail and e-commerce businesses, offering multichannel order tracking, batch order processing, and return management. It provides a streamlined workflow for high-volume orders but may require additional tools for complete warehouse optimization.

7. NetSuite

NetSuite provides a full ERP solution with a robust OMS module, offering centralized order processing, shipping management, and customer communications. It’s ideal for enterprises with complex workflows but may be too advanced and costly for small to mid-sized Philippine businesses.

8. Unleashed Software

Unleashed Software provides real-time stock visibility and order tracking across multiple warehouses. It offers bulk order processing and picking list generation, but marketplace integrations in Philippines are limited, requiring manual setup or third-party connectors.

9. Fishbowl Inventory

Fishbowl Inventory is a warehouse-centric OMS offering pick, pack, and ship management, as well as order consolidation from multiple channels. It excels in inventory accuracy and reporting but lacks deep integrations with local Philippine marketplaces.

10. SellerCraft

SellerCraft is Philippines-focused, designed to help local SMEs manage orders from Shopee, Lazada, and other local channels. It supports bulk shipping, return management, and multichannel order tracking, providing a practical solution for sellers looking for local relevance.

Overall Comparison of Order Management Systems in Philippine

System	Strengths	Limitations
SiteGiant	Designed for Philippine marketplaces (Shopee, Lazada, TikTok Shop and many more). Strong picking tools, bulk printing, return management, staff performance tracking, barcode checks, WMS and mobile app support.	Optimized for Philippines and Southeast Asia (less suited for large global enterprises). No advanced automation workflows.
Zoho Inventory	Solid global e-commerce integrations like Shopify and Amazon. Includes delivery notes, order tracking and warehouse functions.	Does not support Philippine marketplaces natively. Some essential features are locked in higher plans.
Katana MRP	Excellent for manufacturers needing batch production, inventory planning and combined order workflows.	Not designed for Shopee or Lazada sellers. More complex for SMEs without manufacturing processes.
Kibo Commerce	Enterprise-grade OMS with strong order routing, multi-warehouse visibility and centralized order logic.	Implementation is complex and costly. Overkill for most Philippine SMEs selling on local marketplaces.
Linnworks	Very strong for international multichannel expansion. Good picking, packing and shipping workflows.	No direct Philippine marketplace integration. Setup often requires third-party tools or connectors.
Oracle NetSuite	Full enterprise ERP suite with high-level reporting, multi-warehouse control and customizable workflows.	Very expensive, long deployment time and complicated for SMEs. Not marketplace-focused.
Fynd OMS	Good for retail brands needing multichannel consolidation. Supports returns, split shipments and centralized fulfillment.	Smaller ecosystem. Less localized for Southeast Asia, fewer courier and marketplace connections.
Unleashed Software	Great real-time stock tracking and strong warehouse tools. Works well for distributors and wholesalers with B2B workflows.	Limited marketplace integrations for the Philippines. Requires extra connectors to work with Shopee or Lazada.
Fishbowl Inventory	Good for warehouse-heavy businesses with strong picking, packing, and stock accuracy tools.	Weak e-commerce and marketplace integrations. Heavier system more suited for physical warehouse operations, not multichannel.
SellerCraft	Philippines-oriented OMS with support for Shopee, Lazada and TikTok Shop. Decent bulk shipping and return tools for marketplace sellers.	Smaller feature ecosystem. Less comprehensive picking, staff tracking and WMS functions compared to SiteGiant.

How to Choose the Best Order Management System

When selecting an Order Management System (OMS), it’s important to find a solution that simplifies daily fulfillment, reduces errors and supports multichannel operations. Here are the key factors to consider:

Centralized Order Processing: Choose a system that consolidates all orders from Shopee, Lazada, TikTok Shop, Shopify and your webstore into one dashboard.
Multichannel Order Auto-Sync: Ensure your OMS can automatically sync order statuses, cancellations and updates across all connected channels.
Customizable Shipping Documents: Look for flexible templates for packing slips, shipping labels, invoices and other documents to match your workflow.
Bulk Shipping Label Printing: A good OMS should let you print all required labels at once, grouped by courier, platform or order category.
Batch Order Processing Tools: Make sure the system supports mass actions like bulk shipping, batch status updates and grouped fulfillment.
Accurate Order Packing Tools: Cross-check steps, guided packing and barcode scanning help reduce packing mistakes and improve accuracy.
Order Filtering Features: Look for systems that offer detailed pick lists with rack numbers, product images and grouped items for faster picking.
Bulk Pick List Generation: The OMS should be able to identify identical items across multiple orders and group them into a single pick batch.
Advanced Order Search & Filtering: Smart filters by SKU, courier, channel, date, product type or bestseller ranking save significant time during high-volume periods.
Carrier Manifest Support: A reliable OMS should generate courier manifests automatically and track proof of shipment for each batch.
Marketplace Return Management: Features like return tracking, refund processing and restocking are essential for handling marketplace return workflows.
Staff Performance Monitoring: Tools that track picking and packing speed, error rates and productivity help improve warehouse efficiency.

Why SiteGiant is the Best Choice for Order Management

SiteGiant Order Management is designed specifically for Philippine and Southeast Asian sellers who manage high volumes of orders across multiple marketplaces. Unlike global systems that require heavy setup or lack local relevance, SiteGiant focuses on practical, day-to-day workflows that help SMEs pack orders faster, reduce mistakes and stay organized during peak sales.

Key Features & Benefits:

Process All Orders in One Place: View and manage every order from Shopee, Lazada, TikTok Shop, Shopify and your webstore in a single dashboard.
Customizable Shipping Documents: Tailor packing slips, shipping labels and invoices to match your courier requirements, sales channels or internal workflow.
Bulk Print Shipping Label Documents: Print labels and documents in batches, grouped by channel or courier to speed up daily fulfillment.
Increase Accuracy in Order Packing: Use cross-checking steps or barcode scanning tools to reduce packing errors and ensure each parcel is correct.
Speed Up Order Picking Process: Generate picking lists with rack numbers, product photos and quantities to help staff pick items faster and more accurately.
Monitor Staff Packing Performance: Track packing speed, accuracy and productivity to improve warehouse efficiency and identify bottlenecks.
Marketplace Order Return Management: Manage return requests from all marketplaces in one place and restock items back into inventory easily.
SiteGiant ONE Mobile App: Cross-check, scan and verify order items using your smartphone for smooth and error-free fulfillment.
SiteGiant Parcel Guard: Record your packing steps and timestamps as proof for disputes with customers or couriers.
Warehouse Management System: Boost warehouse efficiency with structured processes, helping teams increase fulfillment capacity by up to 300 percent and support over 10000 daily orders.

With SiteGiant Order Management, Philippine SMEs get a practical, reliable and scalable system that simplifies daily operations, reduces errors and ensures every order is fulfilled faster and more accurately.

FAQ About Order Management in Philippines

How much does order management software cost in Philippines?

Lazada API Suspension during Lazada 12.12 Sales Campaign

Yousef Hekma — Thu, 04 Dec 2025 01:00:45 +0000

Dear Lazada sellers,

Lazada 12.12 Sales Campaign is coming very soon. Please be informed that Lazada Seller Center APIs will be temporarily suspended to ensure the smoothness of the Lazada 12.12 Sales Campaign.

Please take note of the schedule below and prepare your campaign activities in advance.

Seller Center: ASC

Country	Date	Time (Downgrade Time Period as UTC+8)	Impacted API (not available during the scheduled period)
SG/MY/PH	11th Dec 2025 11th - 12th Dec 2025	19:30:00 - 20:30:00 23:30:00 - 00:30:00	Update Price Quantity Update Sellable Quantity Create Product Update Product Remove Product Remove SKU Set Images Upload Image Migrate Image Migrate Images Batch Update Size Chart
TH/ID/VN	11th Dec 2025 12th Dec 2025	20:30:00 - 21:30:00 00:30:00 - 01:30:00

*Note: The Adjust Sellable Quantity API is still available.

Seller Center: GSP

Country	Date	Time (Downgrade Time Period as UTC+8)	Impacted API (not available during the scheduled period)
All Venture	11th - 12th Dec 2025	19:30:00 – 01:30:00	Create Global Product

Seller Center: Brand Related Feature

Country	Date	Time (Downgrade Time Period as GMT+8)	Impacted API (not available during the scheduled period)
All Venture	11th – 14th Dec 2025	00:00:00 – 23:59:59	Get Brand By Pages Create Product Update Product Update Global Product Attribute Create Global Product

*Note: Kindly monitor your hot-selling items or campaign items during this period. You may manually update the stock quantity in Lazada Seller Center if necessary.

The post Lazada API Suspension during Lazada 12.12 Sales Campaign appeared first on SiteGiant.

Lazada API Suspension during Lazada 11.11 Sales Campaign

Yousef Hekma — Tue, 04 Nov 2025 04:34:29 +0000

Dear Lazada sellers,

Lazada 11.11 Sales Campaign is coming very soon. Please be informed that Lazada Seller Center APIs will be temporarily suspended to ensure the smoothness of the Lazada 11.11 Sales Campaign.

Please take note of the schedule below and prepare your campaign activities in advance.

Seller Center: ASC

Country	Date	Time (Downgrade Time Period as UTC+8)	Impacted API (not available during the scheduled period)
SG/MY/PH	10th Nov 2025 10th - 11th Nov 2025	19:30:00 - 20:30:00 23:30:00 - 00:30:00	Update Price Quantity Update Sellable Quantity Create Product Update Product Remove Product Remove SKU Set Images Upload Image Migrate Image Migrate Images Batch Update Size Chart
TH/ID/VN	10th Nov 2025 11th Nov 2025	20:30:00 - 21:30:00 00:30:00 - 01:30:00

*Note: The Adjust Sellable Quantity API is still available.

Seller Center: GSP

Country	Date	Time (Downgrade Time Period as UTC+8)	Impacted API (not available during the scheduled period)
All Venture	10th - 11th Nov 2025	19:30:00 – 01:30:00	Create Global Product

Seller Center: Brand Related Feature

Country	Date	Time (Downgrade Time Period as UTC+8)	Impacted API (not available during the scheduled period)
All Venture	6th – 11th Nov 2025	00:00:00 – 23:59:59	Get Brand By Pages Create Product Update Product Update Global Product Attribute Create Global Product

*Note: Kindly monitor your hot-selling items or campaign items during this period. You may manually update the stock quantity in Lazada Seller Center if necessary.

The post Lazada API Suspension during Lazada 11.11 Sales Campaign appeared first on SiteGiant.

Sixstar I.T: 8 Years of Trust in One Unified System

Yousef Hekma — Fri, 17 Oct 2025 04:46:45 +0000

Sixstar I.T is a Malaysian online store offering a wide range of IT gadgets at affordable prices. With over eight years of experience selling on platforms like Shopee and Lazada, the brand has built a strong reputation for reliability and value.

Today, Sixstar I.T carries more than 400 products, serving customers who seek quality tech solutions at competitive prices.

Their Journey with SiteGiant

Sixstar IT first started using SiteGiant Unicart to manage their online business. As their operations expanded, they upgraded to SiteGiant ERP to handle higher order volumes and streamline daily processes.

"The system helps me sync orders from multiple platforms, so we don’t have to print and process them manually one by one."

With SiteGiant ERP, Sixstar I.T can now centralize orders and inventory across multiple platforms, preventing overselling and simplifying management from inventory to customer service.

They also use the Customer Relationship Management (CRM) feature, which helps customers repurchase, receive special offers, and get vouchers — all in one system.

Additionally, features like Payment Reconciliation and SiteGiant Multichat further improve efficiency and customer experience.

"The system helps us handle overpaid transactions and manage customer service effectively."

Features They Recommended

Beyond order management, Sixstar I.T appreciates SiteGiant’s flexible tools designed for business growth.

"SiteGiant has many useful add-on features. They can be very helpful if you use them right."

They also recommend SiteGiant POS for retailers, which integrates online and offline sales in one place. For sellers interested in building their own brand or mobile app , SiteGiant offers solutions to support that journey.

"If you’re running a larger warehouse, you can also use their WMS (Warehouse Management System). That would be even better."

Why They Recommend SiteGiant

After years of partnership, Sixstar I.T continues to see SiteGiant as a trusted system that grows with its business.

"Overall, after using SiteGiant ERP for so many years, it’s definitely a good choice. I’ve been with SiteGiant for 7 to 8 years. Their features are truly helpful, and SiteGiant Customer Service backup is fast!"

Conclusion

From order syncing to warehouse and customer management, SiteGiant plays a key role in helping Sixstar I.T operate efficiently and deliver great service to its customers. Their success story shows how SiteGiant empowers Malaysian businesses to simplify operations, scale seamlessly, and build lasting trust.

Interested to know more about SiteGiant ERP?

The post Sixstar I.T: 8 Years of Trust in One Unified System appeared first on SiteGiant.

Top 10 ERP Software Systems in Philippines 2025

Yousef Hekma — Tue, 14 Oct 2025 06:50:57 +0000

Running a business in Philippines’ competitive e-commerce and retail space is not easy. Many merchants and online sellers face daily challenges that slow down growth and increase costs:

Selling on multiple channels without proper synchronization

Overselling or stockouts due to poor inventory management

Repetitive manual tasks such as updating stock and processing orders

Order mistakes and shipping delays that frustrate customers

High operating costs from inefficient workflows

Strict marketplace policies that limit branding and customer relationships

Limited visibility into overall performance

These issues make it clear that spreadsheets and manual processes are no longer enough. This is why more businesses are investing in ERP systems in Philippines 2025 to centralize operations, reduce costs, and gain real-time insights for better decision-making.

What is an ERP System?

An ERP (Enterprise Resource Planning) system is a comprehensive platform that enables e-commerce businesses to manage their daily operations efficiently. It integrates essential functions, including inventory, orders, sales, purchasing, accounting, and reporting, into a centralised system.

For online sellers, ERP simplifies complex multichannel operations such as:

Syncing stock across multiple marketplaces

Automating order processing

Tracking payments and invoices

Generating real-time business reports

Instead of juggling different seller centers or doing repetitive manual updates, an ERP system helps save time, reduce errors, and provide complete visibility into business performance.

For Philippines sellers, an ERP system isn’t just a tool—it’s the backbone that keeps their online and offline operations running smoothly across all channels.

Benefits of Having an eCommerce ERP System

Adopting an ERP solution can transform the way an online business operates. The key benefits include:

Centralized operations – An ERP system connects sales, inventory, accounting, purchasing, and customer data on a single platform, so you don’t have to switch between multiple tools or spreadsheets.

Multichannel support – Sell smarter by syncing inventory and orders across Shopee, Lazada, TikTok Shop, webstores, and even offline POS. With real-time updates, sellers can avoid overselling, fulfill orders faster, and maintain consistent stock accuracy across all sales channels.

Automation of manual tasks – Eliminate repetitive work like data entry, order updates, and stock adjustments. Automation minimizes human error and gives your team more time to focus on marketing, customer service, and growth.

Cost efficiency – Reduce operating expenses by streamlining workflows and minimizing labor-intensive processes. With better control over inventory and purchasing, businesses can cut unnecessary costs and improve profit margins.

Adaptability to policies – Keep your business compliant with marketplace policies and government regulations. ERP also allows you to maintain control over your branding and customer relationships.

Better decision-making – Make smarter business moves with real-time insights. ERP systems provide detailed sales, stock, and financial reports that help you identify trends, forecast demand, and plan strategically for growth.

With these advantages, ERP systems are no longer exclusive to large corporations—they are now crucial tools for SMEs and online sellers in Singapore.

Top 10 ERP Software Systems in Philippines 2025

Choosing the right ERP software can be a game-changer for Philippines businesses. Here’s a look at the top 10 ERP systems in Philippines for 2025, trusted by companies to streamline operations, manage inventory, and drive growth.

1. SiteGiant ERP

South East Asia’s leading all-in-one ERP solution, designed for omnichannel businesses that sell both online and offline. With 50+ integrations—including marketplaces, webstores, POS systems, payment gateways, accounting software, and shipping logistics.

It streamlines your entire retail and e-commerce workflow in one platform. Sellers can manage inventory in real time across online stores and physical outlets, automate order syncing, track fulfillment, and generate accurate financial and sales reports in a single dashboard. Reducing manual work, increasing efficiency.

2. Acumatica

Acumatica ERP is a cloud-based business management software designed for growing companies. It helps manage finance, inventory, sales, and operations in one connected system. Most of its customers are based in the United States. The company operates through a network of global partners that provide localization and industry-specific solutions.

3. Oracle NetSuite

It is a global cloud ERP that automates core processes and provides real-time visibility into finance, inventory, supply chain, and operations. It supports multiple subsidiaries and business units, making it ideal for enterprises with regional or global reach. While powerful and scalable, its complexity and cost may be less suitable for smaller businesses.

4. Sage

An ERP and accounting software provider. It offers strong features in finance, payroll, HR, and inventory management, paired with an easy-to-use interface that makes it accessible to non-technical users. Sage is valued for its affordability and reliability, though it may lack the advanced customization and scalability required by larger enterprises.

5. Microsoft Dynamics 365

Microsoft Dynamics 365 combines ERP and CRM capabilities in one platform, offering tools for finance, sales, customer service, supply chain, and operations. Its integration with Microsoft’s ecosystem, including Office 365, Power BI, and Azure, is suitable for businesses already using Microsoft products. However, its setup and licensing can be complex, which may be a hurdle for smaller businesses.

6. ECOUNT

A Korean cloud-based ERP solution is widely adopted by SMEs across Asia. It offers essential modules for accounting, inventory, sales, purchasing, and production, all accessible online at a highly affordable price. Its cost-effectiveness makes ERP accessible to smaller businesses, though it may lack the deep customization and advanced integrations needed by larger enterprises.

7. SAP Business One

It is a globally trusted ERP solution that provides robust features for finance, inventory, sales, purchasing, and production management, with strong reporting and analytics. While highly reliable and scalable, it often requires higher implementation costs and technical expertise.

8. Epicor ERP

Epicor ERP is well-regarded for its strength in manufacturing, distribution, and supply chain management. It offers robust automation tools that help businesses streamline production, inventory, and order fulfillment processes. While powerful for industry-specific needs, its implementation can be complex.

9. Odoo

Odoo is a popular open-source ERP known for its wide range of customizable modules, covering everything from sales and CRM to inventory, HR, and accounting. It allows businesses to tailor the system to their unique workflows. However, customization and third-party apps may require technical expertise, which can add to the overall cost and complexity.

10. Infor ERP

A global ERP solution focusing on industries like manufacturing, healthcare, and distribution. It is strong in supply chain and manufacturing with industry-specific tools, but limited market presence in Philippines compared to other global brands.

Comparison of ERP Software Systems in Philippines 2025

ERP System	Strengths	Weaknesses	Best For
SiteGiant ERP	Cloud-based, affordable, comprehensive features, localized with strong marketplace integrations	SME-focused	SMEs or Omnichannel sellers
Acumatica	Scalable modules for finance, distribution, and production	Higher cost, complex, limited local presence	Mid-sized businesses needing customization
Oracle NetSuite	Global, advanced analytics	Expensive, Complex	Large corporations
Sage	Finance & accounting strength	Limited e-commerce support	SMEs needing finance ERP
Dynamics 365	ERP + CRM, integrates with Microsoft	Complex setup	Large corporations
ECOUNT	Affordable, Cloud-based	Limited customization & integrations	SMEs in trading, and manufacturing
SAP Business One	Enterprise-level features	Costly	Manufacturing & MNCs
Epicor ERP	Manufacturing expertise	Limited local support	Manufacturers
Odoo	Open-source, flexible	Needs technical expertise	Tech-savvy SMEs
Infor ERP	Supply chain strength	Low local presence	Industry-specific firms

What Are the Key Factors to Consider Before Choosing an ERP System?

Selecting the right ERP system is a crucial decision that can significantly impact your business’s efficiency and growth. With so many solutions available, it’s important to evaluate what truly fits your company’s needs. Here are the key factors to consider before making your choice:

Business Size & Industry Fit – Ensure the ERP system is designed for your business scale (SME or enterprise) and supports your specific industry requirements.

Features & Modules – Look for essential modules such as inventory, order, sales, and CRM to cover your core operations.

Scalability – Choose a system that can grow with your business and support expansion into new sales channels or regions.

Ease of Use – A user-friendly interface reduces training time and helps your team adapt quickly.

Integration Capability – The ERP should integrate smoothly with other tools such as e-commerce platforms, POS systems, accounting software, and logistics partners.

Cloud vs. On-Premise – Cloud ERP offers accessibility, automatic updates, and lower upfront costs, while on-premise systems provide more control and data security.

Support & Training – Local support, onboarding assistance, and training resources are vital for a successful implementation.

Cost & ROI – Beyond the price tag, consider long-term value, efficiency gains, and how fast the system can deliver a return on investment.

By evaluating these factors carefully, you can identify the ERP system that best supports your business operations, goals, and future growth.

Why Choose SiteGiant ERP System in Philippines?

Among the many ERP solutions available, SiteGiant ERP stands out as the best choice for Singapore online sellers and SMEs. Unlike global systems that come with high costs and complex implementations, SiteGiant ERP is designed to solve the challenges local sellers face every day.

Built with powerful automation and real-time synchronization, SiteGiant ERP helps businesses manage online and offline operations in one centralized platform. Here are some of its key features and benefits:

Real-Time Stock Synchronization – Automatically updates inventory across marketplaces, webstores, and POS systems to prevent overselling or stockouts.

Faster Order Fulfillment – Streamlines the entire order-to-delivery process, reducing manual entry errors and improving shipping speed. Carrier Manifest allows sellers to cross-check shipments before dispatching, ensuring accurate and timely deliveries.

Advanced Reporting & Insights – Access over 15 comprehensive reports that give you a clear overview of your sales, inventory, and financial performance, helping you make smarter, data-driven decisions.

Seamless Marketplace & System Integrations – Connects with 50+ integrations, including Shopee, Lazada, TikTok Shop, Shopify, WooCommerce, accounting software, and logistics providers.

Local Support & Training – Backed by a dedicated support team, SiteGiant ensures smooth onboarding and responsive after-sales assistance.

Omnichannel Scalability – Whether you sell online, offline, or both, SiteGiant ERP grows with your business—keeping data accurate and operations connected across all channels.

Proven Results from Local Sellers

1. Chek Hup

“We only need one employee to process 300 orders within an hour!”
We have been using SiteGiant for more than 3 years. Before we used SiteGiant, our order fulfillment process was quite time-consuming and complicated. During campaign days, we couldn’t fulfill our orders on time, and there were a lot of packing errors. After using SiteGiant ERP system, we now only need one employee to process 300 orders within an hour. The reporting tool is one of my most favourable features in SiteGiant ERP system, we can easily generate the reports and get the data from all platforms we sell on.

5/5
Mandy
Chek Hup

2. QSR Trading

“We can track inventory effectively and smoothen order processing, from picking and packing to prompt delivery!"
After adopting SiteGiant ERP, we quickly launched our webstore without any coding required. The system’s real-time inventory tracking has been a game-changer, offering us clear insights into our stock levels. This improvement has significantly streamlined our order fulfillment process, from picking and packing to prompt delivery. SiteGiant ERP delivers exactly what businesses require for efficient operations.

5/5
Fairul
QSR Trading

Frequently Asked Questions (FAQ)

Q1: What is the best ERP system for SMEs in Philippines?

SiteGiant ERP is highly recommended for SMEs as it offers comprehensive features, affordable pricing, and is specially designed for omnichannel sellers.

Q2: Do small businesses really need ERP software?

Small sellers selling on multiple channels can benefit from ERP by syncing their inventory, preventing overselling, automating tasks, and managing orders more efficiently.

Q3: How much does ERP software cost in Philippines?

Pricing varies widely from affordable local options to high-end systems, depending on factors like customisation, features, and business size.

Conclusion

Choosing the best ERP system in Philippines ultimately depends on your business size, industry, and growth goals. Global solutions offer powerful features for large enterprises, while local and cloud-based options provide better affordability and flexibility for SMEs. For Philippines businesses looking for a solution tailored to local operations and multichannel e-commerce, SiteGiant ERP stands out as a reliable, all-in-one system built to grow with you.

Contact us today to discover how SiteGiant ERP can streamline your business operations, boost efficiency, and drive growth across all sales channels.

The post Top 10 ERP Software Systems in Philippines 2025 appeared first on SiteGiant.

Top 10 Inventory Management Systems in Philippines 2026

Yousef Hekma — Tue, 30 Sep 2025 07:28:13 +0000

For Philippine SMEs, managing inventory across multiple sales channels is one of the biggest challenges in growing an online and offline business. Many sellers face problems such as:

Overselling due to errors in spreadsheets or manual stock tracking
Overstocking caused by poor demand forecasting and inaccurate data
Wasting time manually updating inventory across different seller centres
Losing sales from stockouts during peak sales campaigns
Difficulty keeping track of stock across warehouses, retail stores, and online channels
Lack of real-time insights into which products are moving fast and which are stuck in storage
Making purchasing decisions based on guesswork instead of accurate data

These challenges often lead to missed opportunities, wasted resources, and frustrated customers. That’s why it’s important to choose an inventory management solution that is simple, automated, and built for multichannel sellers.

In this article, we’ll explore which inventory management system is the best for Philippine businesses so you can make the right decision for your growth.

What is Inventory Management?

Inventory management is the process of tracking, organizing, and controlling the stock in your business — whether you sell online, in physical stores, or both. It ensures that you always have the right products, in the right quantity, at the right time.

Unlike manual methods such as spreadsheets or logbooks, a modern inventory management system like SiteGiant Inventory Management automates the entire process. It syncs your stock in real time across multiple sales channels, reduces human errors, and gives you accurate insights for better decision-making.

Benefits of Effective Inventory Management:

Prevent overselling: Automatically sync stock across all your sales channels.
Avoid overstocking: Use data-driven insights to forecast demand accurately.
Save time: Eliminate the need to manually update stock in multiple seller centres.
Never miss sales: Get reminders and tools to restock in time for campaigns.
Centralized control: Manage inventory across warehouses, retail outlets, and online platforms from one system.
Better decisions: Access real-time reports on fast-moving vs. slow-moving products.
Scalability: Grow your business confidently without worrying about inventory chaos.

Top 10 Inventory Management Systems in Philippines

1. SiteGiant

Built specifically for Philippine SMEs, SiteGiant goes beyond basic stock tracking with real-time multichannel inventory sync across Shopee, Lazada, TikTok Shop, webstores, and many more. It also includes tools like low stock alerts, dead stock reports, bundle product management, and bulk inventory linking — helping sellers save time, prevent costly overselling, and make smarter purchasing decisions.

1. SiteGiant

2. inFlow Inventory

A popular choice for small to mid-sized businesses, inFlow includes barcode scanning, reorder points, and multi-location tracking. However, it lacks direct integration with Philippine marketplaces, making it less practical for local e-commerce sellers.

3. Katana MRP

Known for its strength in manufacturing workflows, Katana offers production planning, batch tracking, and demand forecasting. While powerful for makers, it’s less suited for retail-focused SMEs and doesn’t connect with Shopee or Lazada.

4. Cin7

An enterprise-grade solution offering centralized inventory control, forecasting, and warehouse management tools. While feature-rich, it can be complex and costly for smaller SMEs and does not provide local payment or marketplace integrations.

5. Unleashed Software

Provides strong stock control and real-time reporting across multiple warehouses. It’s widely used by product-based businesses but requires third-party integrations for e-commerce marketplaces, which may add complexity for SMEs.

6. Extensiv

Offers advanced multi-channel inventory management and strong 3PL integrations. Best for businesses working with global warehouses and fulfillment partners, but not tailored for Philippine-specific needs like FPX or local marketplace sync.

7. NetSuite

A full ERP platform with powerful inventory, accounting, and supply chain modules. Highly scalable for large enterprises, but expensive and too complex for most SMEs. Local e-commerce support is minimal.

8. Odoo

An open-source ERP system with customizable inventory and warehouse modules. Flexible and affordable, but requires technical setup and configuration, which can be overwhelming for non-technical SMEs.

9. HashMicro

A Southeast Asia-based ERP provider that includes inventory management tailored to local regulations and businesses. While it offers localized support, it lacks deep marketplace integrations like Shopee or Lazada out of the box.

10. Zoho Inventory

Simple and affordable with integrations across the Zoho ecosystem, making it suitable for small sellers. However, it has limited advanced features for scaling and does not directly support the Philippine marketplaces.

Overall Comparison of Inventory Management Systems in Philippines

System	Strengths	Limitations
SiteGiant	Built for Philippine SMEs, real-time multichannel sync, bundle products, bulk linking, dead stock & low stock tools	Focused on Philippine & SEA (not suitable for global scaling)
inFlow	Easy to use, barcode scanning, reorder points, multi-location support	No direct Shopee/Lazada/TikTok integration, less practical for local sellers
Katana MRP	Strong for manufacturing workflows, batch tracking, demand planning	Not retail-focused, no local marketplace integration
Cin7	Advanced forecasting, centralized inventory, warehouse tools	Complex setup, costly, lacks Philippine marketplace support
Unleashed	Good stock control, real-time reporting, multi-warehouse support	Requires 3rd-party connectors for e-commerce, adds complexity
Extensiv	Strong 3PL and global warehouse integration	Not tailored for Philippine, complex for SMEs
NetSuite	Full ERP with powerful inventory and supply chain modules	Expensive, too complex for SMEs, minimal local e-commerce support
Odoo	Flexible, affordable, open-source customization	Requires technical setup, no built-in marketplace sync
Fishbowl Inventory	Powerful inventory and manufacturing tools with strong QuickBooks integration.	Expensive and lacks support for local marketplaces like Shopee and Lazada.
Zoho	Simple, affordable, integrates with Zoho ecosystem	Limited advanced features, no direct Philippine marketplace support

How to Choose the Best Inventory Management System

Not all inventory management systems are designed for growing SMEs. Some only handle simple stock counts, while others provide complete control across online and offline channels. For Philippine businesses, the right system should be practical, locally relevant, and scalable.

When evaluating options, SMEs should look at:

Real-time stock sync: Prevent overselling by ensuring inventory updates instantly across Shopee, Lazada, TikTok Shop, webstores, retail outlets, and other channels.
Multichannel integration: Connect all your online and offline sales channels so you don’t need to update each platform manually.
Ease of use: The system should be simple enough to manage daily operations without IT skills or complicated setups.
Multi-warehouse & retail support: Essential if you keep stock in warehouses.
Low stock alerts & notifications: Make sure you never run out of popular products during high-demand campaigns.
Stock adjustment tools: The system should make it easy to correct stock errors or record damages, even on the go.
Dead stock & slow-moving reports: Identify products that aren’t selling and adjust your purchasing strategy.
Bundle or kit support: If you sell bundles or promotional sets, the system should auto-deduct stock from each included item.
Forecasting & reporting: Get insights into fast-moving and slow-moving items to optimize restocking and cash flow.
Long-term value: Consider not just cost, but scalability, automation, and reliable local support to ensure your system grows with your business.

Why SiteGiant is the Best Choice for Inventory Management

SiteGiant is the Philippines’ leading e-commerce solution, purpose-built to solve the real inventory challenges faced by SMEs. Unlike generic systems, SiteGiant combines multichannel integration, local relevance, and scalable features that grow with your business. Sellers can focus on sales while SiteGiant handles the complex work of syncing and managing stock.

Key Features & Benefits:

Multichannel Integration – Sync stock seamlessly across Shopee, Lazada, TikTok, webstores, retail and many others in real time.
Multi-Warehouse Support – Manage stock from multiple warehouses in one system.
Bulk Inventory Linking – Connect one SKU across different sales channels to prevent mismatched stock counts.
Dead Stock Report – Identify products that are not moving and free up cash flow.
Low Stock Alerts – Get instant notifications before products run out.
Stock Adjustment Tools – Easily perform stock adjustments with a smartphone.
Bundle & Kit Products – Auto-deduct the inventory of each item in a bundle product or free gift.
Data-Driven Decisions – Stop guessing. Use real sales and stock data to know what to buy and when.

With SiteGiant, SMEs in Philippine gain a practical, future-proof system that reduces manual work, improves accuracy, and supports long-term growth.