Success Stories Archives - SiteGiant

Manjaru Outdoors – “A Game Changer for Our Manual eCommerce Workflow” with SiteGiant ERP

Yousef Hekma — Thu, 19 Mar 2026 02:54:44 +0000

Manjaru Outdoors Inc. is an e-commerce business in the Philippines that sells outdoor and lifestyle products through multiple online marketplaces. As the company expanded its presence across platforms such as Shopee, Lazada, and TikTok Shop, managing operations across different seller centers became increasingly challenging.

Before adopting SiteGiant ERP, the team handled each platform separately. Inventory updates, order processing, and product uploads were all managed manually through individual marketplace dashboards. As sales volume increased, this workflow required significant time and manpower to maintain.

To streamline their operations and improve efficiency, Manjaru Outdoors implemented SiteGiant ERP, allowing them to centralize their e-commerce processes into one system.

What challenges did Manjaru Outdoors face before using SiteGiant?

Before implementing SiteGiant ERP, Manjaru Outdoors managed their Shopee, Lazada, and TikTok Shop stores directly from each platform’s seller center.

This meant the team had to monitor inventory, upload products, and process orders separately on each marketplace. As a result, operational tasks such as stock updates and order fulfillment took longer and required additional manpower.

“Before using the SiteGiant system, we spent countless hours managing our stock inventory, and we needed a lot of manpower to handle order fulfillment tasks such as picking and packing.”

Managing multiple marketplaces independently also increased the risk of stock discrepancies and made it harder to maintain accurate inventory levels across channels.

How did SiteGiant help streamline their operations?

After adopting SiteGiant ERP, Manjaru Outdoors was able to consolidate their multichannel operations into one centralized platform.

The system enabled them to manage inventory, orders, product listings, and fulfillment processes across multiple marketplaces without switching between seller centers.

1. Faster Product Listing with Copy Listing Feature

Launching products across multiple marketplaces previously required manual listing on each platform.

With SiteGiant’s Product Copy Listing feature, the team can upload a product on Shopee and easily duplicate the listing to other platforms such as Lazada with just a few clicks.

“Whenever I have new products, I can easily upload it on Shopee and then sync it back to SiteGiant. After that, I can duplicate the products to other channels such as Lazada with just a few clicks.”

This significantly reduces the time required to launch products across multiple channels.

2. Centralized Inventory Across Marketplaces

One of the most valuable improvements for Manjaru Outdoors is centralized inventory management.

With SiteGiant ERP, inventory across Shopee, Lazada, and TikTok Shop is synchronized within one system, helping the team avoid overselling or underselling products.

“SiteGiant helps centralize our inventory across all the marketplaces. As a result, we no longer face issues with overselling and underselling.”

Having a single source of truth for inventory also improves visibility and operational control.

3. Improved Picking and Packing Efficiency

Order fulfillment also became more efficient after implementing SiteGiant ERP.

The system’s Scan and Pack feature helps warehouse staff locate the correct items and ensure orders are packed accurately before shipping.

“SiteGiant provides features that help our staff know exactly where to pick the items and ensure they pack them correctly using the scan and pack feature.”

This helps reduce packing errors and improves the efficiency of the fulfillment process.

4. Unified Customer Communication with Multichat

Handling customer inquiries across multiple marketplaces can be challenging when each platform has its own messaging system.

With SiteGiant’s Multichat feature, the Manjaru Outdoors team can view and respond to customer inquiries from multiple platforms within one interface.

“Before, we used per-platform chat, but when we use the multichat in SiteGiant, it is much easier to check all the customer inquiries across all the platforms.”

This simplifies communication management and improves response efficiency.

5. Data Insights for Better Planning

Access to centralized reporting and analytics has also improved business decision-making.

With SiteGiant ERP, Manjaru Outdoors can review sales and inventory reports that support planning activities such as restocking and promotional campaigns.

“The sales and inventory reports are another key area that we value most, as we rely on those important data to take further action in our planning.”

These insights help the team monitor performance and make more informed operational decisions.

6. Building a Webstore with Integrated Payments and Logistics

In addition to managing marketplaces, Manjaru Outdoors is currently building their own webstore using SiteGiant’s built-in website builder.

The platform allows businesses to create a webstore using a drag-and-drop interface without requiring coding knowledge.

“SiteGiant ERP also comes with a built-in webstore which is user friendly whereby no coding is needed and you can just drag and drop the design.”

The system also integrates with payment gateways and logistics providers such as:

Dragonpay
HitPay
NinjaVan
Lalamove
J&T

This allows businesses to manage online orders and deliveries more efficiently from one platform.

The Result: A More Efficient E-Commerce Operation

After implementing SiteGiant ERP, Manjaru Outdoors significantly improved the efficiency of their e-commerce operations.

Key improvements include:

5× improvement in operational productivity
Centralized inventory management across multiple marketplaces
Reduced manpower required for manual inventory control
Faster product listing across sales channels
More efficient picking and packing processes
Easier management of customer inquiries across platforms

“It’s game-changing for us. Our e-commerce operation productivity has improved by 5×.”

With these improvements, Manjaru Outdoors can focus more on growing their business while managing operations more efficiently.

Conclusion

Manjaru Outdoors’ experience shows how businesses managing multiple marketplaces can benefit from a centralized e-commerce management system.

By implementing SiteGiant ERP, the company transformed its manual workflows into a streamlined operation that integrates inventory management, product listings, order fulfillment, customer communication, and reporting.

“SiteGiant has helped us streamline our business process, and I believe they can help you too.”

For SMEs managing Shopee, Lazada, TikTok Shop, and other sales channels, SiteGiant ERP offers a practical solution to simplify operations, improve efficiency, and support business growth.

If your business is still managing each platform manually, it may be time to streamline your workflow with SiteGiant ERP. Contact us now!

The post Manjaru Outdoors – “A Game Changer for Our Manual eCommerce Workflow” with SiteGiant ERP appeared first on SiteGiant.

Euro Rich – From Manual Chaos to Unified Control with SiteGiant ERP

Yousef Hekma — Thu, 26 Feb 2026 07:41:25 +0000

Euro Rich is a European food distributor in the Philippines, founded in 2015. For nearly a decade, the company has specialised in importing and distributing European food essentials such as pasta, olive oils, and truffles.

Originally focused on food service clients, Euro Rich expanded into retail and e-commerce during the pandemic. Today, customers can shop through their website at https://eurorich.ph as well as Shopee, Lazada, and TikTok Shop.

As the business grew across multiple sales channels, operational complexity increased. Managing inventory, orders, and reporting across platforms became increasingly time consuming.

What challenges did Euro Rich face before using SiteGiant?

Before implementing SiteGiant ERP, Euro Rich managed each marketplace separately.

“Before implementing SiteGiant in our online operations, we had to manually manage our Shopee, Lazada, and TikTok inventories and orders. There was no centralized dashboard to instantly view marketplace inventories, orders, and sales figures.”

This manual workflow added extra time to daily order processing and limited visibility across channels. Without centralized control, forecasting and campaign planning were also more difficult.

How did SiteGiant help unify their operations?

After adopting SiteGiant ERP, Euro Rich was able to consolidate their multichannel operations into one unified system.

1. Centralized Inventory and Order Management

SiteGiant ERP enabled Euro Rich to unify inventory and orders from Shopee, Lazada, TikTok Shop, and their website into one dashboard.

“They were able to help us unify all our online data, such as inventory and orders, within their system.”

With centralized visibility, the team can instantly monitor stock levels, order status, and sales performance without switching between platforms.

2. Open API Integration with Their Internal ERP

A major priority for Euro Rich was connecting marketplace data directly into their internal ERP system.

“With their open API, we are able to streamline all of this data into our ERP, which is our ultimate goal to ensure smoother and more efficient operations.”

This integration reduces manual data handling, improves accuracy, and supports long-term operational scalability.

Throughout the development process, SiteGiant’s programmers guided the team to ensure proper implementation.

3. Campaign Stock Reservation and Fulfillment Efficiency

Managing promotional campaigns without overselling was another key operational challenge.

“We are able to reserve stock for campaign promotions to ensure we have enough inventory for the campaign itself, which prevents us from overselling.”

Euro Rich can now:

Arrange shipments directly through the system
Perform product uploads and stock adjustments centrally
Access consolidated reporting without logging into each marketplace

These improvements save time and reduce manpower requirements.

4. Real-Time Monitoring with SiteGiant One Apps

Operational visibility extends beyond the office with SiteGiant One App.

“I’m very impressed with the SiteGiant One app, which allows me to check our daily, weekly, and monthly sales across all channels. I can also monitor stock levels and fulfillment status at any time.”

This flexibility gives management real time control over business performance.

5. Reporting, Analytics, and Inventory Forecasting

Data driven decision making is critical for a food distribution business.

“SiteGiant’s analytical tools allow us to perform inventory forecasting and review both current and past sales history.”

With access to detailed reports, Euro Rich can:

Plan restocking more accurately
Adjust pricing strategies
Prepare for upcoming campaigns
Reduce excess stock or stockouts

The Result: A More Efficient and Cost-Effective Operation

After implementing SiteGiant ERP, Euro Rich achieved:

Centralized inventory management across Shopee, Lazada, TikTok, and website
Streamlined ERP data integration through open API
Reduced manpower dependency
Faster daily order processing
Improved inventory forecasting and campaign planning
Better visibility through real-time analytics

“This helps the company save costs and is a key priority for every organization. SiteGiant has helped us reduce manpower requirements and save time in our fulfillment processes.”

With this system in place, the business is ready to scale efficiently across all channels.

Conclusion

Euro Rich’s journey reflects how a growing European food distributor can move from fragmented marketplace management to unified operational control.

“My overall impression of SiteGiant is very positive. Their support team is very helpful, and their system has helped us streamline our operational processes.”

For distributors and retailers managing multiple sales channels in the Philippines, SiteGiant ERP provides a centralized and scalable solution to simplify operations, improve visibility, and support sustainable growth.

If your business is managing Shopee, Lazada, TikTok Shop, and website sales separately, it may be time to unify everything under one system with SiteGiant. Contact us now!

The post Euro Rich – From Manual Chaos to Unified Control with SiteGiant ERP appeared first on SiteGiant.

Panthera Moto – Streamlining a Motorcycle Accessories Business with SiteGiant ERP

Yousef Hekma — Fri, 19 Dec 2025 01:46:19 +0000

Panthera Moto is a motorcycle accessories retailer in the Philippines specialising in helmets, motorcycle gear, top boxes, and intercoms. Founded in 2022, the business serves motorcycle riders nationwide through both physical branches and online marketplaces including Shopee, Lazada, and TikTok.

As the business expanded across multiple sales channels, managing inventory, orders, and fulfillment efficiently became critical to daily operations.

What challenges did Panthera Moto face before using SiteGiant?

Before adopting SiteGiant, Panthera Moto relied on manual inventory recording to manage its growing operations.

"Before using SiteGiant, we had to record our inventory manually. Creating purchase orders and fulfilling orders across Shopee, Lazada, and TikTok required extra manpower.”

Managing stock accuracy and daily fulfillment became increasingly challenging, making it difficult to scale the business efficiently.

How did SiteGiant help streamline operations?

Everything changed after implementing SiteGiant ERP.

1. Centralized Order Sync Across Marketplaces

With SiteGiant, all orders from Shopee, Lazada, and TikTok now sync seamlessly into one system.

“All our orders now sync into the system, and we can manage shipments and generate airway bills with just one click. This has greatly reduced our processing time.”

From a single dashboard, the team now handles multichannel sales efficiently, freeing up time for other growth initiatives.

2. Faster and More Accurate Fulfillment with WMS

Panthera Moto also uses SiteGiant WMS to improve fulfillment efficiency.

“We can filter orders by item, location, quantity, and best-selling products. Before packing, we scan each item to ensure accuracy, which prevents mistakes.”

Courier manifests help track parcels daily, making fulfillment reliable and organized.

3. Simplified Purchase Orders and Inventory Updates

SiteGiant’s built-in purchase order module allows the team to generate POs easily by selecting suppliers and required products.

“Once the items arrive, entering received quantities updates inventory automatically across all sales channels. This saves time and ensures consistency online and in-store.”

This unified system eliminates manual stock adjustments and reduces human errors.

4. Clear Payment Reconciliation Across Marketplaces

SiteGiant also provides a payment reconciliation feature that allows easy review of payment details from Shopee, Lazada, and TikTok.

“If any error or overcharge occurs, it’s easy to spot in the system, and we can quickly raise the issue with the marketplace customer service.”

This gives the team full visibility and control over revenue and fees.

The Result: A More Efficient and Scalable Operation

After adopting SiteGiant ERP, Panthera Moto achieved:

Centralized inventory management across all channels
Seamless order syncing from multiple marketplaces
Faster picking, packing, and shipping workflows
Reduced manual work and manpower dependency
Better visibility and control over inventory and payments

“SiteGiant ERP has streamlined our entire operation. It makes managing our online and offline business much easier and more accurate.”

With this system in place, the business is ready to scale efficiently across all channels.

Conclusion

Panthera Moto’s experience highlights how a unified system can simplify complex multichannel operations. By consolidating inventory, orders, fulfillment, and reconciliation into one platform, SiteGiant ERP transformed daily operations into a smoother and more efficient workflow.

“SiteGiant is suitable for businesses of any size, and it comes at an affordable price. We highly recommend it to anyone managing multiple sales channels.”

For businesses managing multiple sales channels and physical branches, SiteGiant offers a practical and scalable solution to stay organized, accurate, and in control.

If you want to scale your business with less stress and better control, SiteGiant is worth a try. Contact us now!

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Sixstar I.T: 8 Years of Trust in One Unified System

Yousef Hekma — Fri, 17 Oct 2025 04:46:45 +0000

Sixstar I.T is a Malaysian online store offering a wide range of IT gadgets at affordable prices. With over eight years of experience selling on platforms like Shopee and Lazada, the brand has built a strong reputation for reliability and value.

Today, Sixstar I.T carries more than 400 products, serving customers who seek quality tech solutions at competitive prices.

Their Journey with SiteGiant

Sixstar IT first started using SiteGiant Unicart to manage their online business. As their operations expanded, they upgraded to SiteGiant ERP to handle higher order volumes and streamline daily processes.

"The system helps me sync orders from multiple platforms, so we don’t have to print and process them manually one by one."

With SiteGiant ERP, Sixstar I.T can now centralize orders and inventory across multiple platforms, preventing overselling and simplifying management from inventory to customer service.

They also use the Customer Relationship Management (CRM) feature, which helps customers repurchase, receive special offers, and get vouchers — all in one system.

Additionally, features like Payment Reconciliation and SiteGiant Multichat further improve efficiency and customer experience.

"The system helps us handle overpaid transactions and manage customer service effectively."

Features They Recommended

Beyond order management, Sixstar I.T appreciates SiteGiant’s flexible tools designed for business growth.

"SiteGiant has many useful add-on features. They can be very helpful if you use them right."

They also recommend SiteGiant POS for retailers, which integrates online and offline sales in one place. For sellers interested in building their own brand or mobile app , SiteGiant offers solutions to support that journey.

"If you’re running a larger warehouse, you can also use their WMS (Warehouse Management System). That would be even better."

Why They Recommend SiteGiant

After years of partnership, Sixstar I.T continues to see SiteGiant as a trusted system that grows with its business.

"Overall, after using SiteGiant ERP for so many years, it’s definitely a good choice. I’ve been with SiteGiant for 7 to 8 years. Their features are truly helpful, and SiteGiant Customer Service backup is fast!"

Conclusion

From order syncing to warehouse and customer management, SiteGiant plays a key role in helping Sixstar I.T operate efficiently and deliver great service to its customers. Their success story shows how SiteGiant empowers Malaysian businesses to simplify operations, scale seamlessly, and build lasting trust.

Interested to know more about SiteGiant ERP?

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JPS – More Than Just Inventory Control for Multichannel Selling

Jolin Toh — Wed, 16 Jul 2025 08:44:18 +0000

Founded in 2020, JPS Philippines is an eCommerce business operating across various online platforms. They specialize in home & living products, appliances, home décor, pet supplies, and a wide range of general merchandise—all offering great quality at affordable prices.

Where JPS Started Before the Change

Before SiteGiant, JPS managed their operations manually due to the lack of a centralized system.

“We had to log in to each seller center separately just to arrange shipments and print airway bills, which was extremely time-consuming.”

Operational Improvements with SiteGiant

With SiteGiant ERP, JPS now enjoys seamless operations on syncing orders from Shopee, Lazada, and TikTok Shop, arranging shipments, and printing airway bills directly from one unified dashboard.

“We can even filter best-selling SKUs by zone, making the pick-and-pack process much faster.”

SiteGiant’s Carrier Manifest feature enables JPS to verify order statuses before dispatch, reducing errors and business risks.

“It gives us peace of mind knowing every parcel goes out with the correct logistics partner.”

SiteGiant ensures consistent stock counts across all platforms:

“Once our marketplaces are integrated, all SKU quantities automatically sync across channels. This helps us avoid overselling and boost sales.”

Smarter Features, Stronger Performance

JPS takes full advantage of SiteGiant’s features, including the order return function, which lets them track returns by order ID, marketplace channel, and SKU quantity.

“If a returned item is still in good condition, we can replenish it back into inventory, and SiteGiant system will update the stock levels across all platforms automatically.”

They also benefit from a full suite of ERP tools:

“Besides online orders, we also have offline orders or B2B orders and I can use SiteGiant ERP to place orders and process. These are really good features that’s not available in other providers.”

Start your eCommerce Journey with SiteGiant

Whether you’re just getting started or ready to scale up, SiteGiant gives you the tools to succeed. With automation, smart inventory control, and real-time analytics, you’ll run your business smarter, save time, and grow faster. Join thousands of eCommerce sellers already transforming their operations with SiteGiant—your journey to success starts here.

Try SiteGiant ERP and elevate your eCommerce business today!

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TheRack.Co – One System to Manage WooCommerce and Marketplace Stores

Jolin Toh — Thu, 03 Jul 2025 03:00:12 +0000

TheRack.Co was founded in 2016. They have two main business segments, which focus on strength equipment depot and strength training products. They also offer top-quality strength gear, believing that strength can be built with the right equipment from preferred brands like Eleiko, REP, and Concept 2.

What held TheRack.Co back before SiteGiant?

Before using SiteGiant ERP, they relied on a manual stock management system that lacked efficiency.

“We have to manually manage our stock levels in every channel, which is very time-consuming. Like our stock on WooCommerce, it is unable to merge with our marketplace stocks. Our operations were very traditional back then.”

How SiteGiant ERP transformed their operations?

SiteGiant helps TheRack.Co improve their inventory management by unifying their inventory between WooCommerce and multiple marketplaces into one system without hassle. After using SiteGiant ERP, TheRack.Co is able to save a lot of cost and time on managing their eCommerce operation.

“Each time when we have new products, we can easily upload them to Shopee and then sync back to SiteGiant. We can also easily copy this product to other channels and other WooCommerce & Lazada Stores. So we don’t have to manually upload the product again on other channels.”

Also, SiteGiant ERP helps simplify TheRack.Co’s accounting process by integrating their preferred accounting software to SiteGiant platform, further reducing their workload on managing their sales orders on their accounting software.

“All orders in SiteGiant can be easily linked to Quickbooks for our accounting purposes, so I don’t have to manually key in our sales orders anymore on Quickbooks or the accounting system.”

SiteGiant Purchase Order module makes their restocking process more accurate and timely

SiteGiant’s Purchase Order feature makes it easy for TheRack.Co to create P.O.s by selecting vendors and items.

“When the stocks arrive, we can easily stock-in the items with the respective quantity and then automatically update new stocks to our all channels.”

What makes SiteGiant’s ERP system unique is that aside from handling online order, TheRack.Co is also able to process offline and B2B orders with SiteGiant’s system smoothly.

SiteGiant Is Here to Help You Succeed Every Step In Your Business

Whether you’re just starting out or scaling your eCommerce business, SiteGiant is committed to supporting your journey by optimizing your operations, reducing your workload and maximizing your efficiency. Let us help you grow smarter, faster, and with confidence in every step of the way in your eCommerce business.

Ready to take your eCommerce business to the next level?

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Orange Spare Part: Picking And Packing Process is 50% Faster.

Yousef Hekma — Thu, 23 Jan 2025 06:39:27 +0000

Orange Spare Part is a trusted 30-year-old business selling electronic spare parts. They offer a wide range of spare parts for products like washing machines, refrigerators, air conditioners, and more. With a presence across multiple channels, they sell through their offline store, Shopee, Lazada, TikTok, and their webstore.

What are the challenges Orange Spare Part faced?

Before implementing SiteGiant WMS, Orange Spare Part struggled to manage their large warehouse due to the wide variety of products. As a result, pickers frequently pick the wrong items.

“New pickers didn’t know where the items were located, leading to long search times. They often had to ask us multiple times to find the correct item location.”

The snowball effect of slow picking and packing led to delayed order processing. As a result, customers frequently complained about slow processing times, receiving the wrong items, and other issues.

How can SiteGiant WMS help Orange Spare Part to solve the challenges?

After implementing SiteGiant Warehouse Management System (WMS), pickers and packers can use a PDA scanner or smartphone to easily check item names, locations, and quantities.

“Our workload has become easier and 50% more efficient compared to before. PDA scanning has also helped us reduce pick and pack errors.”

With SiteGiant WMS, Orange Spare Part can now easily assign tasks to their pickers and packers, eliminating the hassle of printing multiple picking and packing lists.

Interested to know more about SiteGiant WMS?

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HomeDeco – Simplify Inventory Management & Excess Shipping Fee

Jolin Toh — Wed, 04 Dec 2024 01:19:23 +0000

HomeDeco, founded in 2020, they mainly sell pet accessories such as cat beds, cat tree houses, cat scratches, as well as high-quality home decor products at affordable prices on multiple marketplaces channels.

How SiteGiant ERP helped HomeDeco to reduce their workload?

SiteGiant helps HomeDeco easily centraliza and manage products, order fulfillment and inventory management without hassle in one place. Since implementing SiteGiant EPR, HomeDeco’s picking process was faster and packing errors have significantly decreased. achieved 99.9% error-free packing.

“In terms of order fulfillment, our staff can clearly know which product to pick as all products are listed on the pick list. This makes it easier for them to identify the required products.”

Additionally, SiteGiant ERP also helps speed up the process of handing returns and restoring inventory.

“After using SiteGiant, we can easily identify which product it is and accurately restock it with just a quick scan. It’s indeed much more convenient.”

SiteGiant Payment Reconciliation features cross-check excess shipping fee across multiple channels.

SiteGiant Payment Reconciliation automatically calculates the difference between platform’s charges and shipping fee paid by customers. Sellers can easily export a CSV file of the shipping fee statement from SiteGiant and submit it to each marketplace to claim it back.

“One of the great functions we frequently use is Payment Reconciliation to check for excess shipping fee chargers. We can export all the excess charge data and then submit it to the platform for processing to apply for a refund.”

Effortlessly Copy Listings to Other Platforms: Complete Everything in Just 1 Day!

Since launching their TikTok Shop, they’ve seamlessly leveraged SiteGiant ERP system to effortlessly copy product listings from other platforms, streamline inventory synchronization and more—all within just 1 day.

“I would definitely recommend using SiteGiant because they can really help reduce your workload making your eCommerce business journey smoother.”

SiteGiant: Your Ultimate eCommerce Partner for Reducing Workload and Boosting Efficiency

Take your eCommerce business to the next level with SiteGiant! Our platform is designed to streamline your operations, reduce your workload and maximize your efficiency. Whether you’re looking to automate order processing, gain valuable insights through detailed analytics or seamlessly integrate with popular marketplaces, SiteGiant has you covered.

Not using SiteGiant yet?

Now is the perfect time to give it a try!

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2KM Florist – Experiencing Soaring Growth after Venturing Back into Retail with SiteGiant OMO

Jolin Toh — Tue, 29 Oct 2024 08:16:03 +0000

2KM Florist is a one-stop supply center for florists, baking, parties, weddings and home decor needs. They offer a wide variety of high-quality products including artificial, soap, dried, preserved flowers, gift wrapping paper, graduation gifts and more – all at affordable prices to help customers maximize profits from their event decoration business.

Streamlining Online Operations with SiteGiant ERP in the Early Days

“When we first started our business, SiteGiant ERP has been helping us streamline our online operation by centralizing our stock across Shopee, Lazada and our webstore.”

Moreover, 2KM Florist used SiteGiant Webstore Builde r Tool, which is packed with over 70 customizable templates, to build their eCommerce site and promote their brand online.

How is 2KM Florist Elevating Offline Business to New Heights with SiteGiant?

“After the pandemic, we wanted to venture back into retail business. Thanks to SiteGiant, we effortlessly experienced soaring growth in our offline business after adopting SiteGiant POS System and OMO (Online-Merged-Offline) solution at just the right time.”

Akmal, the retail assistant of 2KM Florist, added that implementing these solutions was a fortunate decision as it had a major positive impact on their business success.

Sparking The Joy of Shopping Anytime, Anywhere – Whether It’s Online or Offline

In 2KM Florist retail shop, customers can scan a QR Code to download their shopping app and register as members to enjoy more savings and benefits. The innovative SiteGiant OMO concept enhances the customers’ experience by allowing them to shop online while earning points.

“Ultimately, SiteGiant’s Membership and Shopping App creates a seamless shopping experience for our online and offline customers, leading to an increase in repeat purchases.”

Happy Customers = Successful Business

2KM Florist’s goal is to keep customers happy by helping them save more when spending more. Thus, they adopted SiteGiant Membership App so members can enjoy exclusive rewards and benefits.

“SiteGiant Membership App empowers us to create different marketing campaigns such as Member Day and Free Shipping Programs. Members can also earn points when spending with us and redeem them for rewards.”

Personalized Wholesale Pricings to B2B Clients

Moreover, SiteGiant Wholesale Pricing allows 2KM Florist to create new business opportunities for clients, particularly those interested in event decoration businesses.

“We use SiteGiant’s Wholesale Pricing feature to differentiate our product price between B2B clients and individual consumers, so our B2B clients can enjoy exclusive wholesale prices when buying in bulk.”

“Overall, SiteGiant ERP with OMO is a game-changer for all businesses. It is easy to adapt with SiteGiant’s complete tutorial guide, and their support team is ever-ready to assist.”

Ready to Elevate Your Business Like 2KM Florist?

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Sham Perfume – Simplify Inventory Control & Enhance Customer Experience with Shopping App

Yousef Hekma — Wed, 23 Oct 2024 03:52:45 +0000

Sham Perfume, established in 2019, specializes in high-quality perfumes imported from Dubai for both men and women. Driven by a passion for fragrance, they aim to take the time to teach buyers how to best use their perfumes.

“Perfume is like a lifestyle, it depends on how you want to be”

Multichannel inventory management and sales calculations pose significant challenges

Before using SiteGiant, Sham Perfume faced challenges managing inventory across their Shopee store, Lazada store, and other marketplace platforms. Additionally, they found it difficult to determine their profits from online sales without a reliable platform to oversee all sales reports.

“if I sell 100 orders per day, at the end of the day I cannot know what my income, because I cannot calculate the voucher and the commission and also sometimes some mistakes in the servers”

How SiteGiant overcome Sham Perfume’s challenges and simplify their eCommerce operation

After implementing SiteGiant, Sham Perfume now able to perform stock in, stock out, and adjust stock with ease.

“The benefit of joining SiteGiant, we can open so many platforms and control the inventory and the stock. When the buyer purchases the product, the stock will be released, no need to check every time the stock, the quantity”

Besides, in SiteGiant dashboard, they can oversee sales performance across all channels and easily check for any issues with the shipping cost and commission.

SiteGiant Shopping App: A Game-Changer for Our Customer Engagement

As a bonus, Sham Perfume’s customers can easily discover new products through the SiteGiant Mobile Shopping App. This user-friendly app not only provides a seamless shopping experience for buyers but also helps attract more customers from different countries.

“It is easier for any buyer to know what we have new products in our App, it is easy to download and not only in Malaysia, you can purchase from Singapore and Thailand”

With a personalized loyalty program through the app, Sham Perfume customers can now enjoy membership benefits such as vouchers, points and cashback.

“Buyers can browse our product in the App, collect points like Shopee, use the cashback points and purchase again in the App”

How does Sham Perfume rate SiteGiant OMO Solution?

“I have been using SiteGiant for almost 4 years, I want to thank SiteGiant because, without it, we cannot control our business. I recommend joining SiteGiant because you can focus on your marketing when you have a strong system”

Interested to know more about SiteGiant OMO Solution?

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