As we step into February 2026, let’s recap the key system updates launched in January. These new enhancements are designed to help you manage your operations more efficiently, work smarter, and stay ahead in the fast-moving eCommerce market. From improving daily workflows to giving you better control and flexibility, these updates aim to create a smoother backend experience for your team — and a better shopping experience for your customers.
Let’s take a look at what’s new and how these improvements can support your business growth in 2026.
What's New in January 2026?
1. [App] New 'AI Business Insights' Turns Your Sales Data into Clear, Actionable Growth Signals
We’re excited to introduce AI Business Insights, a powerful new app designed to transform your sales data into clear, actionable insights. Instead of manually analyzing reports, the system now helps you quickly identify trends, spot potential issues, and uncover growth opportunities — all in one place.
There are 3 main reports available in this app:
i. Today Snapshot:
Get a quick overview of today’s sales performance
ii. Sales Insight:
Analyze trends and identify opportunities
iii. Orders Breakdown & Forecast:
Understand order patterns and plan ahead
Feature Enhancement You Shouldn’t Miss
1. [Orders] Future-Dated Manual Orders Now Supported
Under the Add Manual Order function, you can now create orders with a future date. This enhancement enables the system to deduct sellable stock in advance, helping you reserve inventory early and avoid overselling.
2. [Inventory] Create Kits in Bulk Using Excel Import
You can now create kits via Excel import, allowing you to upload and set up multiple kits in bulk — saving time and streamlining your inventory setup process.
3. [Inventory] Flexible Scanning Made Easy for Items with Multiple UPCs
With the latest enhancements, you can now assign multiple UPCs to a single item, enabling smoother scanning and faster order fulfillment across your operations.
Remark:
i. Each item must set one Primary UPC, which will be displayed in AWB with Item List, Picking List, Packing List and Invoice.
ii. The new Item UPC Assignment Excel makes it easy to bulk assign multiple UPCs, saving time when managing large inventories.
iii. Scanning any UPC associated with an item across Order Fulfillment Assistant, Smart Fulfillment, ScanNPrint, SiteGiant ONE and SiteGiant POS will be recognized correctly.
4. [Webstore] Customers Can Now Request Order Returns Directly from Your Webstore
A new setting has been added to your Webstore, allowing customers to submit order return requests directly through your webstore. This enhancement reduces the need for manual support handling, helping you manage returns more efficiently while streamlining the overall return process.
*Note:
i. This setting is enabled by default and can be disabled if not needed.
ii. When Turn OFF: customers will not be able to request returns on the webstore and must submit return requests manually.
i. This setting is enabled by default and can be disabled if not needed.
ii. When Turn OFF: customers will not be able to request returns on the webstore and must submit return requests manually.
5. [Webstore] Advanced Search Enhancements to Improve Product Discovery
An “Advanced Search” option has been added to the header search bar and the product search results page, enabling customers to find products faster and more efficiently.
6. [Webstore] Display TikTok and Xiaohongshu Logo in Your Webstore to Boost Brand Visibility
i. Xiaohongshu (RedNote) has been added to the Social Media Links settings, enabling you to direct customers straight to your Xiaohongshu profile.
ii. A new Xiaohongshu (RedNote) social media icon is now available in the Webstore Header & Footer when Social Media setting is enabled.
iii. The Social Widgets App now supports additional social media links: TikTok and Xiaohongshu (RedNote).
7. [Sales Channels] New Authorization Method for Connecting Your Shopify Channel
In line with Shopify’s latest platform changes, the authorization method for connecting Shopify channels to SiteGiant has been updated.
🔐 New Authorization Method
Shopify has introduced a new authorization method via the Shopify Developer Dashboard. Moving forward, this will be the default and recommended way to authorize new Shopify channel connections with SiteGiant.
*Note: Starting 1 January 2026, Shopify no longer allows the creation of new Legacy Custom Apps, which was previously used to authorize Shopify channels.
8. [Settings] Full Control Over Data Display Across Key System Pages
With the latest update, we’ve improved the way you view and manage data in the system — giving you greater control and clearer visibility across your daily operations.
With this update, you can:
– Control column visibility
– Drag & drop to reorder columns
– Pin columns to the left or right (maximum: 3 columns)
– Reset to default anytime
*Note: This update is applicable for Webstore Listing, All Inventory Items & Customers page
i. Webstore Listing
New Columns: Cost, Brand, Total Sold, Weight, Dimension and Product Status
ii. Inventory Items
New Columns: UPC, Cost, Brand, Category, Weight, Total Sales Quantity, Allocated Stock, Non-Sellable Stock, Non-Sellable Allocated Stock, Campaign Reserved Stock, Reserved Stock, On Hold Stock and Stock Status
iii. Customers
New Columns: Newsletter and Referral Code
9. [Settings] Import and Export Files in Your Selected Language for Greater Clarity
With this latest enhancement, you can now select your preferred language for import and export files, ensuring greater clarity and accuracy when managing your data.
*Note: This feature is currently available only on the All Orders page (Export Orders & Batch Create)
Supported languages:
– English
– 中文（简体）
– 中文（繁体）
– Thai
10. [Email] Set Your Own Email Address as the Sender for System Emails
With the latest enhancements, you can now set your own email address as the sender for system emails. This gives you greater control over your brand communication and ensures emails are sent directly from your business domain.
11. [Quotation] Get Email Notifications for Webstore Quotation Requests
With this latest enhancement, you can now configure the system to send email notifications to your store email whenever a customer submits a quotation request through your Webstore — ensuring you never miss a potential sales opportunity.
12. [POS] Supports Product Search by UPC
With the latest enhancements, you can now search for products by UPC, improving operational efficiency and streamlining the checkout process.
