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Manjaru Outdoors – “A Game Changer for Our Manual eCommerce Workflow” with SiteGiant ERP

Manjaru Outdoors Inc. is an e-commerce business in the Philippines that sells outdoor and lifestyle products through multiple online marketplaces. As the company expanded its presence across platforms such as Shopee, Lazada, and TikTok Shop, managing operations across different seller centers became increasingly challenging.

Before adopting SiteGiant ERP, the team handled each platform separately. Inventory updates, order processing, and product uploads were all managed manually through individual marketplace dashboards. As sales volume increased, this workflow required significant time and manpower to maintain.

To streamline their operations and improve efficiency, Manjaru Outdoors implemented SiteGiant ERP, allowing them to centralize their e-commerce processes into one system.

What challenges did Manjaru Outdoors face before using SiteGiant?

Before implementing SiteGiant ERP, Manjaru Outdoors managed their Shopee, Lazada, and TikTok Shop stores directly from each platform’s seller center.

This meant the team had to monitor inventory, upload products, and process orders separately on each marketplace. As a result, operational tasks such as stock updates and order fulfillment took longer and required additional manpower.

“Before using the SiteGiant system, we spent countless hours managing our stock inventory, and we needed a lot of manpower to handle order fulfillment tasks such as picking and packing.”

Managing multiple marketplaces independently also increased the risk of stock discrepancies and made it harder to maintain accurate inventory levels across channels.

How did SiteGiant help streamline their operations?

After adopting SiteGiant ERP, Manjaru Outdoors was able to consolidate their multichannel operations into one centralized platform.

The system enabled them to manage inventory, orders, product listings, and fulfillment processes across multiple marketplaces without switching between seller centers.

1. Faster Product Listing with Copy Listing Feature

Launching products across multiple marketplaces previously required manual listing on each platform.
 
With SiteGiant’s Product Copy Listing feature, the team can upload a product on Shopee and easily duplicate the listing to other platforms such as Lazada with just a few clicks.

“Whenever I have new products, I can easily upload it on Shopee and then sync it back to SiteGiant. After that, I can duplicate the products to other channels such as Lazada with just a few clicks.”

This significantly reduces the time required to launch products across multiple channels.

2. Centralized Inventory Across Marketplaces

One of the most valuable improvements for Manjaru Outdoors is centralized inventory management.
 
With SiteGiant ERP, inventory across Shopee, Lazada, and TikTok Shop is synchronized within one system, helping the team avoid overselling or underselling products.

“SiteGiant helps centralize our inventory across all the marketplaces. As a result, we no longer face issues with overselling and underselling.”

Having a single source of truth for inventory also improves visibility and operational control.

3. Improved Picking and Packing Efficiency

Order fulfillment also became more efficient after implementing SiteGiant ERP.
 
The system’s Scan and Pack feature helps warehouse staff locate the correct items and ensure orders are packed accurately before shipping.

“SiteGiant provides features that help our staff know exactly where to pick the items and ensure they pack them correctly using the scan and pack feature.”

This helps reduce packing errors and improves the efficiency of the fulfillment process.

4. Unified Customer Communication with Multichat

Handling customer inquiries across multiple marketplaces can be challenging when each platform has its own messaging system.
 
With SiteGiant’s Multichat feature, the Manjaru Outdoors team can view and respond to customer inquiries from multiple platforms within one interface.

“Before, we used per-platform chat, but when we use the multichat in SiteGiant, it is much easier to check all the customer inquiries across all the platforms.”

This simplifies communication management and improves response efficiency.

5. Data Insights for Better Planning

Access to centralized reporting and analytics has also improved business decision-making.
 
With SiteGiant ERP, Manjaru Outdoors can review sales and inventory reports that support planning activities such as restocking and promotional campaigns.

“The sales and inventory reports are another key area that we value most, as we rely on those important data to take further action in our planning.”

These insights help the team monitor performance and make more informed operational decisions.

6. Building a Webstore with Integrated Payments and Logistics

In addition to managing marketplaces, Manjaru Outdoors is currently building their own webstore using SiteGiant’s built-in website builder.
 
The platform allows businesses to create a webstore using a drag-and-drop interface without requiring coding knowledge.

“SiteGiant ERP also comes with a built-in webstore which is user friendly whereby no coding is needed and you can just drag and drop the design.”

The system also integrates with payment gateways and logistics providers such as:
  • Dragonpay
  • HitPay
  • NinjaVan
  • Lalamove
  • J&T
This allows businesses to manage online orders and deliveries more efficiently from one platform.

The Result: A More Efficient E-Commerce Operation

After implementing SiteGiant ERP, Manjaru Outdoors significantly improved the efficiency of their e-commerce operations.
 
Key improvements include:
  • 5× improvement in operational productivity
  • Centralized inventory management across multiple marketplaces
  • Reduced manpower required for manual inventory control
  • Faster product listing across sales channels
  • More efficient picking and packing processes
  • Easier management of customer inquiries across platforms

“It’s game-changing for us. Our e-commerce operation productivity has improved by 5×.”

With these improvements, Manjaru Outdoors can focus more on growing their business while managing operations more efficiently.

Conclusion

Manjaru Outdoors’ experience shows how businesses managing multiple marketplaces can benefit from a centralized e-commerce management system.
 
By implementing SiteGiant ERP, the company transformed its manual workflows into a streamlined operation that integrates inventory management, product listings, order fulfillment, customer communication, and reporting.

“SiteGiant has helped us streamline our business process, and I believe they can help you too.”

For SMEs managing Shopee, Lazada, TikTok Shop, and other sales channels, SiteGiant ERP offers a practical solution to simplify operations, improve efficiency, and support business growth.
 
If your business is still managing each platform manually, it may be time to streamline your workflow with SiteGiant ERP. Contact us now!
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