TheRack.Co was founded in 2016. They have two main business segments, which focus on strength equipment depot and strength training products. They also offer top-quality strength gear, believing that strength can be built with the right equipment from preferred brands like Eleiko, REP, and Concept 2.
What held TheRack.Co back before SiteGiant?
Before using SiteGiant ERP, they relied on a manual stock management system that lacked efficiency.
“We have to manually manage our stock levels in every channel, which is very time-consuming. Like our stock on WooCommerce, it is unable to merge with our marketplace stocks. Our operations were very traditional back then.”
How SiteGiant ERP transformed their operations?
SiteGiant helps TheRack.Co improve their inventory management by unifying their inventory between WooCommerce and multiple marketplaces into one system without hassle. After using SiteGiant ERP, TheRack.Co is able to save a lot of cost and time on managing their eCommerce operation.
“Each time when we have new products, we can easily upload them to Shopee and then sync back to SiteGiant. We can also easily copy this product to other channels and other WooCommerce & Lazada Stores. So we don’t have to manually upload the product again on other channels.”
Also, SiteGiant ERP helps simplify TheRack.Co’s accounting process by integrating their preferred accounting software to SiteGiant platform, further reducing their workload on managing their sales orders on their accounting software.
“All orders in SiteGiant can be easily linked to Quickbooks for our accounting purposes, so I don’t have to manually key in our sales orders anymore on Quickbooks or the accounting system.”
SiteGiant Purchase Order module makes their restocking process more accurate and timely
SiteGiant’s Purchase Order feature makes it easy for TheRack.Co to create P.O.s by selecting vendors and items.
“When the stocks arrive, we can easily stock-in the items with the respective quantity and then automatically update new stocks to our all channels.”
What makes SiteGiant’s ERP system unique is that aside from handling online order, TheRack.Co is also able to process offline and B2B orders with SiteGiant’s system smoothly.
“Besides online orders, we also have offline orders or B2B orders and I can use SiteGiant ERP to place orders and process. These are really good features that’s not available in other providers.”
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