Umlas – 5X Increase in eCommerce Operation Efficiency

Witness how a Filipino operation manager, Umlas, revolutionised their business operations and order fulfillment with SiteGiant. Recommended by a friend, they are currently using SiteGiant as one of the solution systems for their Lazada, Shopee, and TikTok shops.

Pre-SiteGiant Era: Hectic eCommerce Operations

“We needed to manually log into each marketplace seller center to process daily orders, which is very time-consuming.”

Also, Umlas had to manually monitor their inventory across all the channels, which was challenging for his team to cope with big campaign day orders. Besides, Umlas said that,

“We were facing over-selling issues due to the stock not being up to date on marketplaces. We also faced issues such as pack-wrong items and were unsure how many parcels had been shipped out per day.”

Achieving 5X Efficiency with Nearly 0% Human Errors by Using SiteGiant

“After implementing the system, our day-to-day e-commerce operation efficiency has increased five times. And I can say that we almost reached 0% human errors in the picking and packing process.”

Umlas can easily rely on SiteGiant to sync back their orders from Shopee, Lazada, and TikTok to arrange shipments, print airway bills and allocate manpower to pick and pack, saving lots of time. 

How SiteGiant OFA & Carrier Manifest Eliminated Packing Errors and Ensured Accurate Deliveries

SiteGiant Order Fulfillment Assistant (OFA) feature also helped Umlas reduce the issue of packing the wrong items. 

With SiteGiant Carrier Manifest, his employees can scan the airway bills on parcels through their phones to ensure the correct logistics partners collect the right parcels.

How SiteGiant Smart Scan App Simplifies Inventory and Order Fulfillment Management

“With SiteGiant Smart Scan App, I can easily check my inventory level and order fulfilment activities, which is very convenient, because I don’t have to use my desktop to check all this info.”

What does Umlas think about us?

“SiteGiant is user-friendly and their support service is a 10/10, they’ve been helpful since the beginning. The price is affordable and I would recommend SiteGiant to those selling online.”

Interested to know more about SiteGiant?

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.