June 2026: New Features and Enhancement Updates

As we step into July 2026, let’s recap the key SiteGiant system updates launched in June. These enhancements are designed to help you simplify operations, strengthen security, improve fulfillment efficiency, and deliver a better experience for your customers.

Let’s take a look at what’s new and how these updates can support your business growth.

Feature Enhancements You Shouldn’t Miss in June 2026!

1. [Order Processing] Manage Self-Delivery More Flexibly with Multiple Courier Profiles

You can now create multiple courier profiles for Others (Self-Delivery) courier, allowing you to arrange shipments using different sender details based on the selected profile. This is especially useful for merchants managing multiple warehouses or dropshipping operations, where different sender details may be required for different shipment arrangements.
We have also added a Shipping Label Logo Source setting to the Others (Self-Delivery) Shipping Label Template. With this update, you can choose to use a single template logo across all profiles or assign a unique logo to each profile.

2. [Products] Simplify Compliance with Product Certification Support

i. Shopee Listing
Product Certification is now supported for applicable categories in Shopee PH, helping you manage category-specific certification requirements more efficiently and supporting a smoother product publishing process.
ii. TikTok Listing
An Expiration Date field has been added to Product Compliance for TikTok PH, based on TikTok’s Product Category API requirements. This update helps you manage category-specific compliance information more efficiently and supports a smoother product publishing experience.

3. [Setting] Enhance Customer Login Flexibility with Email OTP Verification

We’ve enhanced the Customer Login experience by introducing email OTP verification as an additional verification option alongside SMS OTP. Customers can now choose to verify their identity using email when creating an account or logging in, providing greater flexibility and convenience during the authentication process.
Remark:
When both email and SMS OTP verification are enabled, email will be used as the primary verification method during account creation.

4. [Setting] Protect Your SiteGiant Account with OTP Verification

To further enhance account security, One-Time Password (OTP) verification is now available for SiteGiant login. Once enabled, an OTP will be sent to your registered email address each time you sign in, adding an extra layer of identity verification to help protect your account from unauthorized access.

OTP verification is supported across the following SiteGiant platforms. Please update the applications to the latest version from Google Play Store or Apple App Store.

  • SiteGiant ERP
  • SiteGiant POS
  • SiteGiant Multichat (Web & App)
  • SiteGiant ONE App
  • SiteGiant Smart Salesman App
  • SQL Sync App
Manage OTP Verification
Store Owners can enable or disable OTP verification under General Setting.
Remark:
i. Only the Store Owner has permission to manage this setting.
ii. If you do not receive the OTP email in your inbox, please check your Spam or Junk folder.
 
We strongly recommend keeping OTP verification enabled to ensure your account remains secure.

5. [Webcam ParcelGuard] Stronger Packing Proof with Product Info and ScanNPrint Support

We’ve enhanced Webcam ParcelGuard to deliver better packing accuracy, visibility, and control throughout order processing in SiteGiant.
 i. Added Product Info Settings

You can now enable Product Info settings to automatically display product details on your video recording upon scanning each item. It helps make every proof-of-packing video more informative, transparent, and dispute-ready.

Remark: Only available for Order Fulfillment Assistant and ScanNPrint when using Scan Items.
Product Info Preview:
ii. Now Supported in ScanNPrint
ScanNPrint now supports Webcam ParcelGuard, adding an extra layer of tracking visibility and operational transparency during packing and dispatch.
ScanNPrint Preview:

6. [SiteGiant ONE] Capture Tracking Numbers More Easily with OCR Recognition

AWB barcodes can sometimes be difficult to scan due to poor print quality, damaged labels, or blurry images. These issues can slow down the packing and fulfillment process, especially during peak order periods.

To improve scanning efficiency, SiteGiant ONE App now supports OCR (Optical Character Recognition) in the Order Fulfillment Assistant. When a barcode cannot be detected, the system can recognize tracking numbers directly from printed text, helping your team process orders faster with fewer interruptions.
Remark:
This enhancement is available in the Order Fulfillment Assistant using Scan with Camera. For optimal OCR accuracy, we recommend focusing on the tracking number area instead of capturing the entire AWB.

How It Works:
1. Log in to the SiteGiant ONE App and navigate to Order Fulfillment Assistant.
2. Tap the OCR Scan icon.
3. Choose Capture Image or Upload from Gallery. The system will analyze the image and detect readable text or barcodes.
4. Select the correct barcode or text from the highlighted results.
5. Review and edit the scanned value if needed, then click Confirm.

7. [SiteGiant POS] Enhanced Card Payment Handling and Receipt Customisation

*Note: Please be reminded to update to the latest version (v1.6.92)
i. Card Payment Details
A new Add Card Payment Details section has been added to the Checkout page when selecting the manual Debit/Credit Card payment method, allowing you to enter card payment information for reference purposes.
After the order is placed, the card payment details can be viewed on the Transaction page for easy reference.

ii. Receipt Template
You can now adjust the footer image size in your receipt template with new width options of 200px, 220px, and 240px, giving you more control over receipt layout and branding.

8. [SiteGiant POS] Flexible Reward Points Adjustment for Each Order

We’ve enhanced SiteGiant POS to support Reward Points adjustment, allowing cashiers to modify the number of reward points applied to each order. With this update, cashiers can manage reward points more flexibly during checkout and ensure the points applied are accurately adjusted for each transaction.
*Note: Please be reminded to update to the latest version (v1.6.96)

9. [Shopping App] Smart Split Checkout for More Accurate Shipping

Managing orders with different shipping requirements is now simpler than ever. Whether customers are purchasing bulky items, frozen products, or standard deliveries in a single cart, Shopping App can now split the checkout based on shipping profiles for a more seamless purchasing experience.
*Note: Please be reminded to update to the latest version (v1.1.7)
Check out these new features in SiteGiant today, and stay tuned for more updates.
Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.